Community and School Liaison (Homeless Services)

Northern Virginia Family Services•Manassas, VA

2d•$50,000 - $59,999•Hybrid

About The Position

At Northern Virginia Family Services (NVFS), the work you do every day helps change lives. As a Community and School Liaison, you will play a critical role in supporting children and youth experiencing homelessness—ensuring they have equal access to education and the resources they need to succeed. In this role, you will advocate for students and families, helping them navigate the school system and connect to essential services. You will work closely with school personnel, community partners, and McKinney-Vento programs to remove barriers, promote stability, and support academic success. Why This Role Matters: This role is about more than coordination—it’s about advocacy, equity, and impact. You will be a trusted support for families during challenging times, helping ensure that every child has the opportunity to learn, grow, and thrive regardless of their housing situation.

Requirements

Prefer one of the following: Bachelor’s degree in Education from an accredited college; OR Associate’s degree with at least two (2) years of related work experience; OR At least four (4) years of related work experience with no relevant education
At least one (1) year of case management experience specializing in human services preferred
CPR/First Aid certification; if not certified, must be willing and able to obtain certification through NVFS-provided training
Experience with and knowledge of child development and/or education preferred
Strong interpersonal skills and proven ability to build trust, rapport, and maintain relationships; must be able to create and maintain collaborative working relationships and effectively interact with clients and their families, schools, program staff, and community partners
Oral and written fluency in English; Spanish fluency a plus
Digital and technical proficiency, including working knowledge of Microsoft Office Suite
Successful completion of background checks required upon hire
TB Test required
May be called upon to work beyond normal working hours to accommodate client meetings or the School Board Meetings
Must clear Motor Vehicle Record check, have a valid U.S. driver’s license to drive the Agency van for escorting clients to appointments / events as needed.
Must have reliable transportation to visit client homes and other designated community locations

Nice To Haves

At least one (1) year of case management experience specializing in human services preferred
Experience with and knowledge of child development and/or education preferred
Oral and written fluency in English; Spanish fluency a plus

Responsibilities

Meet with parents/guardians to support school enrollment, transportation coordination, and connection to tutoring or mentoring resources
Communicate regularly with teachers and families to support student academic progress
Participate in meetings such as Student Study Teams, IEPs, and discipline conferences to ensure clear communication and advocacy
Stay informed on the McKinney-Vento Act and communicate updates to families and shelter staff
Conduct client meetings and home visits to assess needs, track progress, and provide ongoing support
Refer clients to appropriate services and collaborate with internal teams and external providers
Build and maintain strong partnerships with schools and community organizations
Ensure families receive access to educational, healthcare, dental, and mental health services
Strengthen community partnerships to maximize available resources for families
Support communication between schools and shelters to promote a positive educational experience
Accurately enter and maintain data in Apricot; track outcomes and report progress
Maintain organized, compliant case records in accordance with program and NVFS guidelines
Participate in supervision, case reviews, and ongoing professional development
Stay current on program tools, systems, and housing assistance resources

Benefits

We want you to be well, have work/life flexibility, grow your career with us, and have the resources and support you need. Check out our comprehensive benefit offerings here [https://www.nvfs.org/about-nvfs/careers/benefits/]in support of various dimensions of your wellbeing.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume