Community Association Manager

WILLIAM DOUGLAS MANAGEMENT LLC•Charlotte, NC

9d•Onsite

About The Position

William Douglas Management is looking for a Community Manager to join our Charlotte office! In this role, you will serve as one of the most visible team members, and the ideal candidate should enjoy engaging with people and proactively addressing problems. As a Community Manager, your responsibilities will include working with the HOA Board of Directors for a portfolio of multiple communities. You will act as the Board's daily point of contact with community members, vendors, and contractors.

Requirements

Excellent organizational abilities
Exceptional verbal, written, and interpersonal communication skills
3-4 years in the HOA Management field is strongly preferred; however, extensive customer service skills acquired through call-center, restaurant, retail experience or similar field(s) working directly with clients is highly considered
Able to read financial statements and prepare budgets
Able to adapt to a changing environment and handle multiple priorities
Knowledge of Microsoft Office, primarily Word, Excel, and Outlook
Knowledge of CINC is a plus
Must be able to pass a background and have reliable transportation
Valid driver's license is required
Occasional evening meetings required, both in-person and virtual
Full in-house training to be provided