Community Banking Specialist - Traditions Bank
About The Position
Community Banking Specialist (also known as Platform Specialist, Universal Banker, Sales and Service Specialist, or Relationship Banker) Are you a banking professional with the drive to provide exceptional service and meet performance goals? Join our team at Traditions Bank, a division of ACNB , as a Community Banking Specialist at our Downtown York Office and play a pivotal role in shaping the financial well-being of our clients and community. We're looking for someone with banking experience (preferred), a passion for relationship-building, and the ability to deliver results.
Requirements
- Banking Experience: Minimum of 2 years in banking with proven success in meeting sales goals and is an exceptional relationship builder
- Skills & Qualifications: Proficient in Microsoft Office programs, multitasking, attention to detail, and interpersonal communication.
- Education: High school diploma or equivalent required.
Nice To Haves
- Local Expertise: Familiarity with the Downtown York area and its community is highly preferred!
Responsibilities
- Create exceptional client experiences by assessing financial needs and offering personalized banking solutions.
- Open deposit accounts and process consumer credit and loan applications with precision and efficiency.
- Build long-term relationships with clients through needs-based selling and proactive outreach.
- Stay informed on competitor offerings and market trends to provide clients with valuable insights.
- Manage risks and regulatory compliance while resolving client inquiries promptly and effectively.
- Meet and exceed client satisfaction goals by ensuring accurate profiling, delivering tailored solutions, and maintaining a client-centric approach aligned with Service Excellence Standards.
- Achieve and surpass individual sales targets while contributing to office-wide sales objectives by effectively identifying cross-selling and referral opportunities.
- Ensure compliance with all internal controls and regulatory requirements, minimizing risk to the bank and safeguarding against fraudulent activity.
- Maintain high levels of accuracy and completeness when opening deposit accounts, processing loan applications, and conducting financial transactions.
- Strengthen client relationships by successfully referring clients to other lines of business (Wealth Management, Mortgage Lending, etc.) and fostering team collaboration.
Benefits
- Benefits package including Health (starts on 1st of month after start date), Dental, and Vision Insurance
- Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions
- 401K with up to 4% employer match
- Generous PTO package plus eleven (12) Bank paid holidays
- Career growth and ongoing training and development opportunities
- Team centered work environment
- Employee recognition & service awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
