Community Development Officer II

PNC • Indianapolis, IN

6d • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Community Development Officer II within PNC's Corporate Responsibility Group organization, you will be based in Indianapolis, IN. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Serves as a local market subject matter expert on Community Reinvestment Act (CRA) compliance, the Community Benefits Plan, or other community-based plans or undertakings of the bank. Develops assessment area strategies to ensure that CRA Community Development services meet/exceed targets. Manages and maintains relationships with internal stakeholders, Line of Business (LOB) partners, and external partners such as: non-profit, advocacy, government, and other groups that benefit low-and moderate-income (LMI) communities, small businesses, and small farms. May mentor, coach, and onboard team members and serve as subject matter expert. Develops and implements grantmaking, services, and investment strategies for assessment areas in line with PNC’s Community Development strategy by identifying prospective grant partners and utilizing grant funds to ensure the greatest impact for both the communities we serve and PNC. Actively represents PNC in the community through board memberships, speaking engagements, events, and by managing community partner relationships. Works directly with non-profit organizations to deliver financial education to LMI families/communities and acts as a key referral source by connecting them to LOB partners as appropriate. Provides CRA platform support by capturing and documenting all CRA-eligible service activities, and working with Relationship Managers (RMs) to identify loans/investments that are likely to be closed/booked for entry into the CRA platform. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience.
• Certifications are often desired.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Client Relationship Building
• Community Development
• Competitive Strategies
• Customer Loyalty
• Group Problem Solving
• Negotiation
• New Business Development
• Relationship Management

Responsibilities

• Serves as a local market subject matter expert on Community Reinvestment Act (CRA) compliance, the Community Benefits Plan, or other community-based plans or undertakings of the bank.
• Develops assessment area strategies to ensure that CRA Community Development services meet/exceed targets.
• Manages and maintains relationships with internal stakeholders, Line of Business (LOB) partners, and external partners such as: non-profit, advocacy, government, and other groups that benefit low-and moderate-income (LMI) communities, small businesses, and small farms.
• May mentor, coach, and onboard team members and serve as subject matter expert.
• Develops and implements grantmaking, services, and investment strategies for assessment areas in line with PNC’s Community Development strategy by identifying prospective grant partners and utilizing grant funds to ensure the greatest impact for both the communities we serve and PNC.
• Actively represents PNC in the community through board memberships, speaking engagements, events, and by managing community partner relationships.
• Works directly with non-profit organizations to deliver financial education to LMI families/communities and acts as a key referral source by connecting them to LOB partners as appropriate.
• Provides CRA platform support by capturing and documenting all CRA-eligible service activities, and working with Relationship Managers (RMs) to identify loans/investments that are likely to be closed/booked for entry into the CRA platform.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level