About The Position

The Community Director leads the day-to-day operations of the community while ensuring a high-quality resident experience and strong financial performance. This role requires a balance of operational leadership, sales focus, and relationship building. The Community Director works closely with residents, team members, and vendors to ensure the community remains well-maintained, financially successful, and a place where residents feel connected and engaged.

Requirements

  • High school diploma or GED required; Associate's or Bachelor's degree preferred.
  • 5+ years of property management experience required.
  • Strong sales mindset with proven leasing success.
  • Highly organized, self-disciplined, and able to manage multiple priorities independently.
  • Excellent communication, customer service, and interpersonal skills.
  • Proficiency with property management software and Microsoft Office.
  • Working knowledge of Fair Housing regulations.
  • Flexibility to work weekends and some holidays as needed.
  • Ability to walk the property, climb stairs, and lift up to 25 pounds.

Nice To Haves

  • Active adult or senior living experience preferred.
  • Real estate license a plus.

Responsibilities

  • Lead leasing efforts from inquiry to move-in to achieve strong occupancy and revenue performance
  • Monitor market trends and partner with marketing to attract prospective residents
  • Oversee daily operations to ensure a clean, safe, and well-maintained community
  • Conduct regular inspections and ensure maintenance requests are resolved promptly
  • Build positive relationships with residents and prospective residents
  • Address concerns professionally and foster a welcoming community environment
  • Manage the community budget and monitor revenue and expenses
  • Ensure accurate records and timely rent collection
  • Schedule staff and coordinate daily team operations
  • Build strong relationships with vendors, partners, and local businesses to support referrals and community visibility
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