Community Engagement Coordinator - Homelessness Program Coordinator

City of Aurora•Aurora, CO

1d•$58,487 - $73,108

About The Position

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply. OVERVIEW OF JOB The Homelessness Program Coordinator will have primary responsibility over the Aurora Flexible Housing Fund, assist with grants management, and other homelessness-related duties. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Requirements

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Education: Bachelor’s degree in human services, social work, psychology, or related field preferred or equivalent experience.
Experience: At least three (3) years of relevant experience in community engagement, human services program coordination, housing stability initiatives, or related experience supporting underserved populations
Knowledge: The principles and practices of neighborhood outreach, program development, public administration, and local government structure and services
Trauma-informed and culturally responsive service delivery practices
Data collection, reporting standards, and performance measurement related to federally or locally funded human service programs
Community resource navigation and housing assistance programs
Small group facilitation, community leadership development
Strong collaboration skills with the ability to engage both community members and City staff/Council
Personal computer with related software including word processing, database, and spreadsheet applications
Skills: Strong interpersonal, analytical, organizational, and public presentation skills.
Strong interpersonal and managerial skills
Skill in the use of windows-based programs, especially Excel and Word
Strong customer service skills
Skill in maintaining accurate program records and databases (e.g. HMIS or similar case management systems)
Conflict resolution and stakeholder engagement skills in sensitive community environments
Skill in checking information for accuracy and completeness and correcting errors
Abilities: Ability to establish and maintain effective working relationships with employees, community members, and partner organizations
Communicate effectively both orally and in writing
Ability to analyze program data and identify trends to support program effectiveness
Ability to follow oral and written directions and complete assignments within time constraints and deadlines
Handle sensitive situations with tact and diplomacy
Ability to exercise independent judgment in approving or denying program assistance within established guidelines
Creatively solve problems, negotiate and handle stressful situations in a positive manner
Capacity to empathize with and effectively support individuals experiencing homelessness and housing instability
Licenses and Certifications Required: Must possess a valid Colorado driver’s license and be able to operate a city vehicle, or otherwise demonstrate ability to meet the transportation requirements of the position

Responsibilities

Oversee and manage the Aurora Flexible Housing Fund (AFF) and other funds for eviction prevention and rehousing at the City
Train community partners, coordinate the invoicing and payment process to providers, approve or deny applications, and other AFF related duties
Be the primary liaison for Built For Zero. Lead and coordinate weekly case conferencing and Built for Zero coordinating committee meetings
Work with cross-departmental colleagues (Police, Code Enforcement, Parks, etc.) and our community partners that provide homeless services in Aurora and regionally.
Have direct contact with families and individuals experiencing homelessness through both programs
Assists with the compliance of funding requirements, including reports to grantors and partners and ensuring all verification paperwork and data entry is completed as required by contract
Conducts thorough first reviews of payment requests, ensuring adherence to quality control standards and grant compliance, and provides division approval
Coordinate and oversee the annual Point in Time count
Respond to incoming requests from Aurora residents around resource navigation and provide appropriate referrals
Participate in Aurora@Home collaborative
Assist with financial reconciliation, invoicing and payments to community partners and grant monitoring as needed
Represent the city of Aurora's Homelessness Program at community meetings across the metro region
Participate in the planning and implementation of special events and trainings
Lead trainings for community partners on grant reporting, housing case management, and other needs
Performs additional duties as assigned

Benefits

Make a difference in the lives of real people every day
Diverse community
Competitive total compensation package
Well-Funded General Employees Retirement Plan
Light rail station minutes away
On-site fitness center and overall employee well-being programs
Internal educational programs to assist with career advancement
Access to innovation workspaces
Rewarding public sector work impacting a large and diverse community
Growing city and employee population
Competitive total compensation package
Rich benefits package with low employee costs
Generous paid leave program
100% funded Employee and Family Care Leave Program
Retirement pension plan and 457b plans available
Subsidized recreation center pass, on-site fitness centers and wellness programs
Continued education and career advancement opportunities