Community Engagement Coordinator

Thistle Farms•Nashville, TN

23h•$32,615 - $48,922•Onsite

About The Position

To lead and oversee the volunteer engagement program for Thistle Farms with a positive, warm, and trauma-informed representation of the mission, history, and vision of Thistle Farms, with a primary focus on individual volunteer coordination and support.

Requirements

Excellent verbal and written communication skills
Strong interpersonal, organizational, and customer service skills
Detail-oriented with strong follow-through and scheduling accuracy
Ability to manage multiple priorities in a dynamic environment
Proficiency in Microsoft 365, specifically Outlook, Word, PowerPoint, Excel, and SharePoint
Ability to schedule virtual and in-person meetings, training, and interviews with individual volunteers via Microsoft Teams and Outlook
Ability and willingness to learn volunteer scheduling and database systems
Must be able to be on your feet for a minimum of 3 hours and able to lift at least 20 lbs.
Must have reliable form of transportation in case offsite volunteer and/or event support is needed.

Responsibilities

Serve as the primary internal and external point of contact for individual volunteers
Interview, vet, and place individual volunteers for the café, shop, and additional departments as needed
Train, onboard, and orient individual volunteers
Create and manage weekly schedules for individual volunteers
Manage volunteer email communication including confirmations, reminders, and follow-ups
Work with all Thistle Farms departments to plan, schedule, and communicate volunteer needs
Manage diverse volunteer personalities and ensure a safe, welcoming, and positive volunteer experience
Ensure individual volunteers have completed required training, and sign waivers prior to each shift
Greet all volunteers warmly and ensure they feel welcomed
Introduce, expand, and deepen relationships within the Thistle Farms volunteer network
Support volunteer group facilitation and special projects as needed
Represent Thistle Farms publicly as needed
Speak on behalf of Thistle Farms as needed
Other duties as assigned by supervisor