Community Engagement Coordinator

Thistle FarmsNashville, TN
23h$32,615 - $48,922Onsite

About The Position

To lead and oversee the volunteer engagement program for Thistle Farms with a positive, warm, and trauma-informed representation of the mission, history, and vision of Thistle Farms, with a primary focus on individual volunteer coordination and support.

Requirements

  • Excellent verbal and written communication skills
  • Strong interpersonal, organizational, and customer service skills
  • Detail-oriented with strong follow-through and scheduling accuracy
  • Ability to manage multiple priorities in a dynamic environment
  • Proficiency in Microsoft 365, specifically Outlook, Word, PowerPoint, Excel, and SharePoint
  • Ability to schedule virtual and in-person meetings, training, and interviews with individual volunteers via Microsoft Teams and Outlook
  • Ability and willingness to learn volunteer scheduling and database systems
  • Must be able to be on your feet for a minimum of 3 hours and able to lift at least 20 lbs.
  • Must have reliable form of transportation in case offsite volunteer and/or event support is needed.

Responsibilities

  • Serve as the primary internal and external point of contact for individual volunteers
  • Interview, vet, and place individual volunteers for the café, shop, and additional departments as needed
  • Train, onboard, and orient individual volunteers
  • Create and manage weekly schedules for individual volunteers
  • Manage volunteer email communication including confirmations, reminders, and follow-ups
  • Work with all Thistle Farms departments to plan, schedule, and communicate volunteer needs
  • Manage diverse volunteer personalities and ensure a safe, welcoming, and positive volunteer experience
  • Ensure individual volunteers have completed required training, and sign waivers prior to each shift
  • Greet all volunteers warmly and ensure they feel welcomed
  • Introduce, expand, and deepen relationships within the Thistle Farms volunteer network
  • Support volunteer group facilitation and special projects as needed
  • Represent Thistle Farms publicly as needed
  • Speak on behalf of Thistle Farms as needed
  • Other duties as assigned by supervisor
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