Community Engagement Navigator – Denver Animal Protection

City and County of Denver • Denver, CO

7d • $24 - $36 • Onsite

About The Position

Community Engagement Navigator – Denver Animal Protection With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. Denver's Department of Public Health and Environment (DDPHE) is dedicated to advancing Denver's environmental and public health goals. DDPHE works collaboratively with city, state and community partners to conduct education, community engagement, and enforcement to promote healthy people, healthy pets, and a sustainable environment. DDPHE oversees a number of services related to public health and the environment and is comprised of seven divisions: Division of Shared Services and Business Operations; Community & Behavioral Health; Public Health Investigations; Denver Animal Protection; the Office of Medical Examiner; Emergency Management and Medical Operations; and Environmental Quality. For more information on DDPHE’s programs and services, visit the DDPHE website at: Denver Department of Public Health and Environment. We foster an inclusive culture by respecting the values, customs, and authenticity of everyone and by implementing equitable public health strategies so Denver communities can thrive. As the Community Engagement Navigator, you will engage the residents of the City and County of Denver in identifying ways to make pet ownership accessible for all. This position will focus on prevention work such as facilitating Humane Education programming and coordinating outreach services and resources for all populations served by the Community Engagement program. These services can include pet retention assistance, providing access to pet health services/resources, city ordinance compliance, city policy navigation, and other client/animal services/resources currently available. Specifically, as the Outreach Case Coordinator you will:

Requirements

• Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
• One (1) year of experience supporting human services, social services, and/or public health programs.
• Additional appropriate education may be substituted for the minimum experience requirement.
• Requires a valid Driver's License at the time of application. Licenses and certifications must be kept current as a condition of employment.

Nice To Haves

• Experience in high paced environment
• Animal handling experience
• Skilled in triaging complex or ambiguous situations, making sound decisions under time pressure.
• The ability to lift (up to) 40 lbs
• Experience with public speaking
• Experience using Microsoft Office (word, excel, outlook)
• Bilingual proficiency in Spanish

Responsibilities

• Support access to veterinary care and pet supplies by connecting caseworkers and their clients with essential veterinary services and our pet pantry. This work will include scheduling appointments with the Shelter’s veterinary clinic and with our contract veterinary clinic partners for public spay and neuter services and other medical appointments.
• Assist our Shelter's humane education programming which may include conducting Shelter tours and other education-based programming.
• Lead community outreach including event attendance, neighborhood presentations, community vaccine clinics, and resource/referral services.
• Assess incoming requests from clients and referrals from Shelter staff and determine appropriate next steps.
• Act as a point of contact for Shelter interns and volunteers. This may include scheduling/organizing/training volunteers for vaccination events, spay/neuter and other veterinary appointments, supply deliveries, and other program needs.
• Drive pets in specialized City vehicles when necessary. Driving will also be required in delivering resources to clients, to and from events and locations, and to assist with Shelter operations.
• Along with all DDPHE staff, actively participate in emergency preparedness and response team activities to support DDPHE’s responsibilities outlined in the City’s Emergency Operations Plan. This may require being ‘on-call’ from time to time respond to emergencies. Training will be provided.
• Work collaboratively with teams across the Shelter to provide support when needed.
• Other duties as assigned.

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED