Community Engagement Program Administrator

CONNECTABILITY OF MN INC•Duluth, MN

15h•Onsite

About The Position

We are looking for a dynamic, relationship-driven team member who enjoys community engagement, hands-on work, and meaningful service. This role includes a mix of public-facing outreach, behind-the-scenes of events, volunteer engagement, and Donated Equipment Program support. Schedule: This is a full-time, in-office position. Standard hours follow ConnectAbility of MN’s business schedule, with somewhat regular events and the potential for occasional evening or weekend work depending on community activities.

Requirements

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and general comfort using technology and databases.
Strong organizational skills with excellent attention to detail.
Ability to prioritize tasks, manage time effectively, and problem-solve in a dynamic environment.
Comfort using basic hand tools and performing simple equipment repairs.
Excellent written and verbal communication skills.
Strong customer service mindset and professionalism when engaging with diverse community members.
Capacity to work independently and collaboratively within a team environment.
Ability to pass a background check.
Experience in community engagement, program support, nonprofit work, customer service, volunteer coordination, or administrative roles is preferred but not required.
Experience working with people with disabilities and seniors is a plus.
Ability to lift and move program-related materials or equipment as needed (up to 40lbs).
Valid driver’s license and ability to travel between sites and events (mileage reimbursed per policy).
Occasional evening/weekend participation in events and outreach activities.

Nice To Haves

Experience with Salesforce, Monday.com, or QuickBooks.
Experience in administrative roles, customer service, nonprofit work, or community engagement.
Experience working with people with disabilities or seniors.

Responsibilities

Represent ConnectAbility of MN at community events, resource fairs, and outreach activities, including staffing resource tables and offering brief presentations.
Initiate and build new community partnerships while maintaining positive relationships with existing partners.
Distribute outreach materials, share program information, and engage with community members in a friendly, professional, and mission-centered manner.
Gather stories, photos, and impact examples for internal reporting, marketing, and grant requirements (with appropriate consent).
Assist with event planning and logistics, including scheduling, coordination, ordering supplies, and supporting event setup and cleanup.
Track event attendance, engagement metrics, and other outreach data to support program evaluation.
Coordinate volunteers, including assigning tasks, offering training/guidance, and supporting a positive volunteer experience.
Manage the intake, cleaning, basic repair, organization, and distribution of donated equipment.
Use basic tools and cleaning supplies to safely prepare equipment for community distribution.
Enter and maintain accurate equipment and inventory data using designated tracking systems (e.g., Salesforce, logs, spreadsheets).
Communicate with community members regarding equipment availability, pickups, drop-offs, and program guidelines.
Conduct quarterly inventory counts and maintain a clean, organized, and safe workspace for program operations.
Transport equipment for pop-ups using a personal vehicle when needed (mileage reimbursed according to policy).
Assist in gathering data, stories, photos, and documentation for grant reporting, compliance, and organizational reporting needs.
Track receipts and follow established budget-tracking processes for program supplies, events, and equipment needs.
Collaborate with team members across ConnectAbility of MN to support program development and problem-solving.
Participate in meetings, training, and organizational initiatives.
Provide general operational support, including responding to emails/calls related to programs, scheduling needs, and assisting with coordination tasks.
Uphold professionalism, confidentiality, and respectful communication with clients, partners, volunteers, and team members.
Perform other related duties to support the success of the team and organization.

Benefits

Medical, dental, and vision insurance
401(k) retirement plan with company match
15 paid holidays (13 set holidays and 2 floating holidays)
Vacation time accrued at 12 days per year
16 Hours of paid Volunteer Time annually
Minnesota Earned Sick and Safe Time (ESST), in accordance with state requirements
Consistent weekday schedule
Opportunities for professional growth and development
Purpose-driven work supporting individuals and families in our community
Benefits eligibility and accruals are subject to plan guidelines and employment status.