Community Engagment & Evaluation Intern (37619)

Walters Art Museum•Baltimore, MD

6d•$17 - $17•Onsite

About The Position

The Walters Art Museum is among America's most distinctive museums, forging connections between people and art from cultures around the world and spanning seven millennia. Located in Baltimore’s Mount Vernon neighborhood, the Walters is free for all. The museum’s campus includes five historic buildings and 36,000 art objects. Today, the Walters serves Baltimore and Maryland by embracing its role as educator and storyteller, using the collection as a vehicle of knowledge and cultural expression to support learning, dialogue, and community engagement. The museum is committed to public education, offering essential programs that help people to connect art to their lives. The Walters Visitor Promise aligns staff and volunteers across the museum to preserve and share the works in our care for future generations, partner with communities, and create welcoming, accessible experiences for visitors. The museum offers challenging and creative work opportunities by promoting collaboration and teamwork. This internship will support community engagement and evaluation work related to our Douriean Fletcher: Jewelry of the Afrofuture exhibition. This may include interviewing visitors to the exhibition to hear about their perspectives on the show and on The Walters. This project has the potential to build upon prior exhibition research on Latin American Art/ Arte Latinoamericano, Ethiopia at the Crossroads, and Activating the Renaissance around the impact of seeing diversity and representation highlighted in the Walters’ exhibitions. This internship may also include community outreach related to the exhibition, such as tabling at festivals. The internship will focus on building important transferable skills around communication, critical thinking, and data entry/analysis.

Requirements

Candidates must be 18 years or older and preferably actively registered at either a community college, university, or trade school or, may have recently graduated from a community college or university.
Priority given to students who are residents of Baltimore City or County or whose colleges or universities are in Baltimore City or County
Bachelor’s or in pursuit of Bachelor’s in sociology, psychology, or social work.
Must be comfortable approaching and talking with visitors, and not easily discouraged if/when visitors decline to participate.
Is detail-oriented and can follow data collection and entry protocols without deviation, and can take accurate and precise notes.
Has a high level of emotional intelligence, with an ability to be responsive to verbal and non-verbal cues in interviews.
Is able to communicate in a clear and positive manner.
Demonstrated interest in supporting diversity, equity, access, and inclusion (DEAI)
Demonstrated ability to work independently and as part of a team
Students must be residents of Baltimore City or County or attend colleges or universities in Baltimore City or County
Ability to interact with visitors for 3 to 4 hours at a time.
Has experience in customer service-oriented roles.
Interpersonal skills: friendly, outgoing, empathetic, people-person, easy to talk with.
Comfortable engaging with people for 3 to 4 hours at a time.
Active and attentive listener who is curious about others.
Detail-oriented, able to take notes accurately and quickly.
Strong verbal and written communication skills.
Analytical thinker, enjoys problem-solving.
Familiarity with entering data into Microsoft Excel and creating PowerPoint slides.
Ability to work 40 hours per week.
Must be able to work on-site at the museum 5 days per week
Regular work week is Monday through Friday, with a requirement for the Evaluation Intern to be on-site for data collection for a total of four weekend days and three Thursday evenings that are on mutually agreed upon days taking place during the ten-week internship

Nice To Haves

Preference given to students with an interest in psychology, sociology, social sciences, research and evaluation, visitor studies, or related fields.

Responsibilities

Gather data, analyze outcomes, and identify recurring themes.
Interview transcription.
Collect visitor data at the Walters via paper/pencil, tablet survey, and verbal interview.
Follow all data collection protocols to randomly approach visitors, recruit them to participate, and conduct research with visitors.
Take accurate, precise notes based on observations, interviews, or other engagement with visitors.
Record, clean, and code quantitative and qualitative data into systems such as Word, Excel, or Google spreadsheets.
Conduct an analysis of the collected data through hand coding and/or descriptive statistics.
Create a PowerPoint presentation with charts and visuals documenting findings learned through visitor research.
Participate in an orientation to the museum and collaborate on and participate in continuing professional development designed with emerging professionals in mind.
All other duties as assigned.