Community Health Worker, Field (Champaign, Ford, Vermilion, Douglas, and surrounding counties.)

CVS Health • Chalmers, IL

10d • $19 - $39

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Scheduled hours: M-F from 8:00am to 5:00pm This is a field-based position working with the members/community in Champaign, Ford, Vermilion, Douglas, and surrounding counties. Community Health Workers (CHW) serve the community as a bridge between the member (community) and the health care system (providers) through outreach and education. By providing these services, CHW's help Aetna members attain and maintain better health outcomes, improve relationships with healthcare providers and help both parties become more acculturated with each other. This position will work under the direction of a designated professional. Requires flexibility to work in situations in which the working conditions are unknown, as environments and situation of patient homes may vary. Ability to communicate medical information to health care professionals and care coordinators over the telephone. Knowledge of formal and informal community agencies and resources. Working knowledge of multi-system outreach programs related to health care delivery, clinical education, and health-related services. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Occasional weekend hours may be required. Requires the ability to travel to multiple office locations and home locations. Able to influence medical care providers as needed to adjust interventions based on member’s cultural, ethnic, or religious preferences. Ability to work collaboratively in a team and manage multiple priorities, utilizes effective time management skills, and exercise sound judgment. Exceptional organizational and interpersonal skills, with attention to detail required. Ability to effectively provide support care to socially and medically complex patients in a variety of non-traditional settings. This is a full-time position, requiring up to 70% percent travel

Requirements

• Must be located in Champaign, Ford, Vermilion, Douglas, or surrounding counties.
• Must posses reliable transportation and be willing and able to travel up to 75% of the time in Champaign, Ford, Vermilion, Douglas, or surrounding counties. Mileage is reimbursed per our company expense reimbursement policy
• Must possess reliable transportation.
• 1-3 years relevant experience (such as community outreach or home visits to members/patients).
• Experience in serving the Medicaid Populations in urban or rural environments with familiarity of local, formal, and informal resource networks

Nice To Haves

• Experience working in community/outpatient setting.
• Community Health Worker Certification or equivalent training and experience.
• Preferred skills: Mental Health First Aid, Trauma Informed Care, HIPAA, C.L.A.S. Standards, Motivational Interviewing, and specialized training in medical terminology and practices for designated health conditions.
• Meet all requirements set forth by local state i.e. first aid, CPR, TB screen, etc.
• Experience using a computer including the use of Excel and Electronic Health Records

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED