COMMUNITY HEALTHCARE WORKER

NORTH OLYMPIC HEALTHCARE NETWORK•Port Angeles, WA

1d•$17 - $20

About The Position

NOHN is seeking a compassionate Community Health Worker (CHW) to serve as a Community-Based Case Manager. This role provides individualized case management addressing Social Drivers of Health (SDOH) barriers, and includes community outreach, event participation, and partnership-building. CHWs engage with diverse communities to build trust, advocate for patients and systemic improvements, and serve as a bridge between NOHN, community partners, and the populations served. The ideal candidate is open-minded, adaptable, emotionally resilient, and passionate about improving individual and community health. Spanish and/or Mam skills are strongly preferred.

Requirements

Valid Washington State driver’s license, clean driving record, and reliable vehicle.
Basic computer proficiency (web navigation, Microsoft Office Suite).
Strong organizational and time management skills.
Ability to work independently and within a team.
Willingness to work in community-based settings.
Commitment to serving diverse populations with openness and respect.

Nice To Haves

High school diploma, GED (college coursework or degree a plus).
Spanish and/or Mam ability.
Experience working with non-English speaking communities.
Experience in case management, outreach, or social services.
Knowledge of SDOH and local resources systems.
Experience with EPIC EHR.
Training/Experience in/with: Trauma-Informed Care Motivational Interviewing SMART Goals SOAP and SBAR documentation framework.
Lived experience.

Responsibilities

Manage a panel of patients, conducting assessments to identify SDOH barriers.
Develop, implement, and monitor individualized care plans using SMART goals.
Connect patients with community resources to reduce health and wellness barriers.
Ongoing support using trauma-informed and motivational interviewing approaches.
Document encounters and progress accurately in the Epic EHR and other software.
Advocate for patient needs and communicate relevant information to care teams.
Represent NOHN at community events, health fairs, and convenings.
Conduct and support outreach and tabling at partner agencies, and community sites.
Build and maintain relationships with community partners and organizations.
Serve as a liaison between community members, NOHN and other health systems.
Promote available services and facilitate connections to care.
Other duties as assigned.