Community Insights and Analytics Manager

Food Bank of the Rockies • Aurora, CO

1d • Hybrid

About The Position

As the food bank with the largest service area in the contiguous United States, Food Bank of the Rockies is passionate about ensuring every community member has the resources they need to thrive. Supporting our Colorado and Wyoming communities begins with passionate, mission-driven individuals.

The Community Insights and Analytics Manager is a key leader within Food Bank of the Rockies’ Data and Insights team, overseeing analysts and community insights specialists who support operations across the Denver, Western Slope, and Wyoming distribution centers. This role prioritizes and manages complex data requests, develops team capacity through mentoring and skill-building, and partners closely with IT, data engineers, and department leaders to meet critical organizational information needs. The position leads implementation and use of the Community Service Insights application (Link2Feed) across partner agencies and mobile pantries, strengthening data quality and storytelling around who we serve and where. Working in close collaboration with the Director of Data and Insights and complementary roles on the team, this manager coordinates responses to internal and external stakeholders while advancing a cohesive, organization-wide data strategy.

The Food Bank’s team is dedicated to creating an efficient food distribution network to reduce and help end hunger across the state. Staff are committed to embodying the Food Bank’s organizational values and mission in all activities.

If you are looking for a mission-focused organization where innovation and teamwork are encouraged and new ideas are valued, then this is an ideal position for you.

Requirements

• Commitment to the Food Bank of the Rockies mission and positive representation of the brand internally and externally
• Compassionate, sensitive, and strong interpersonal skills
• Excellent organizational, time management, and multitasking abilities
• Self-directed, results-oriented, and proactive problem solver
• Ability to think critically and strategically, exercise independent judgment, and follow through on projects
• Strong teambuilding, collaboration, and relationship management skills; trusted partner and subject matter expert
• Effective written and verbal communication skills, with the ability to interact with management and across business and IT groups.
• Ability to work cross-functionally across departments, both independently and as a member of a team, to achieve desired results.
• Customer service-oriented and professional in handling confidential information
• Experience in program evaluation, research, and/or social science research methodology
• Knowledge of food banking research highly valued
• Ability to apply diversity, equity, and inclusion principles in HR and administrative practices
• Proficient in Microsoft Office Suite and online technologies
• Demonstrates problem solving skills and ability to find creative solutions to challenges.
• Decision quality, dealing with ambiguity, business acumen, managing & measuring work.
• Knowledge of query writing using SQL with the ability to join multiple tables, summarizing, grouping, data manipulation, performing analytical functions, etc.
• Familiarity with visualization languages and analytical tools (PowerBI, Tableau, R, etc.)
• Bachelor’s degree required; Master degree a plus, or equivalent work-related experience
• 3 – 5 years of experience in analytics, data, or research related fields
• 1-2 years of supervisory experience preferred

Nice To Haves

• Previous experience working in non-profits preferred
• Bilignual (Spanish) a plus

Responsibilities

• Lead Link2Feed Implementation and Use: 40%
• Research Requests and Analytics: 30%
• Data Requests Management:  30%
• Commitment to People and Communities:

Benefits

• Generous Paid Time Off: Flexible paid time off, including 10 paid holidays, sick leave, and opportunities for paid volunteer time.
• Robust Retirement Plan: A 401(k) retirement plan with a 4.5% employer match, plus additional matching based on tenure for a total potential match of up to 8.5%, to support your long-term financial security.
• Comprehensive Health Coverage: Competitive health, dental, vision, and life insurance plans to support your meet your and your family’s needs.
• Medical and Parental Leave: Leave time is offered through the Colorado-funded FAMLI (Family and Medical Leave Insurance) Program.
• Bilingual Incentive: A monthly incentive for certified bilingual staff, recognizing and rewarding your valuable language skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager