Community Liaison

Amae Health • Raleigh, NC

1d • $60,000 - $84,000

About The Position

Amae Health is seeking an energetic and resourceful Community Liaison to join our Community Engagement Team. This full-time role requires a home address within the Raleigh, NC metro region.

The Opportunity:
We’re actively expanding in the Raleigh and seeking a dedicated Community Liaison to support this growth. In this role, you’ll build and maintain strong relationships with community stakeholders, advocate for our innovative care model, and champion Amae’s mission to deliver compassionate, comprehensive mental health services to individuals with serious mental illness.
You’ll be deeply embedded in the community, conducting outreach to local and regional partners, including healthcare providers, hospitals, community agencies, correctional facilities, treatment centers, and other referral sources, to promote Amae’s integrated care model and develop sustainable partnerships.
As an ambassador for Amae Health, you’ll thrive in a dynamic environment, balancing tasks like engaging hospital systems and providers, coordinating complex care transitions, responding to urgent referrals, visiting emergency departments, and tracking key details to ensure seamless patient experiences. Your success will come from blending strategic relationship-building with hands-on coordination and problem-solving to strengthen Amae’s community presence.

Requirements

• 3+ years of client or customer-facing experience (e.g. in-person consulting, cold calling, digital outreach, business development, etc.), with defined engagement targets.
• Proven track record of building a referral base and relationships, such as business development, sales, community outreach, or referral management
• Knowledge of, and passion for, mental health and wellness
• Excellent oral and written communication skills, including strong public speaking ability
• Current driver’s license, proof of acceptable automobile insurance coverage, and reliable transportation
• General computer proficiency and ability to independently learn tools like Google Suite, Slack, and CRM systems

Responsibilities

• Actively manage and grow patient referrals in your region through systematic outreach to existing provider partners
• Identify and develop new potential referral sources to grow Amae's presence and ensure a steady pipeline of patient referrals
• Coordinate rapid responses to urgent patient situations, collaborating with hospital systems, social workers, and providers to ensure timely care transitions.
• Work closely with clinical staff to ensure that referred patients are connected with the appropriate care and support
• Serve as a visible, trusted ambassador for Amae Health in your community
• Track outreach activity, referral outcomes, and pipeline in CRM to meet or exceed enrollment targets
• Develop quarterly market plans in collaboration with clinical and leadership teams
• Participate in weekly team meetings with enrollment leads and market-based staff
• Complete documentation accurately and on time

Benefits

• Base salary reflects role, level, and geography.
• Total compensation includes valuable equity, comprehensive medical/dental/vision, unlimited PTO, parental leave, and programs built around employee well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed