Community Manager

Morgan Properties•Harrisburg, PA

9d•$50,000 - $52,000

About The Position

Join Our Team as a Community Manager – Support Operations, Build Community, and Drive Resident Experience! Are you highly organized, people-oriented, and passionate about creating welcoming communities? Morgan Properties is seeking a Community Manager to play a key role in daily operations, resident experience, and community performance. This role blends strong administrative execution with a culture-focused mindset and close partnership with the Area Community Manager.

Requirements

3+ years of customer service management, property management preferred.
Strong administrative skills and attention to detail.
Customer service excellence and problem-solving ability.
Comfort working cross-functionally without formal direct-report authority.
Valid driver’s license.

Responsibilities

Serve as a key point of contact for residents, ensuring a welcoming and supportive experience
Resolve complex resident issues, including legal matters, with professionalism and empathy
Manage the resident lifecycle: applications, move-ins/move-outs, lease renewals, and retention
Lead team onsite to deliver a positive experience for prospective residents
Conduct property inspections, oversee curb appeal, and ensure safety and compliance protocols are followed
Manage resident accounts, collections, ledgers, and financial reporting
Monitor occupancy, revenue, and leasing activity to support community goals
Partner closely with the Area Community Manager and on-site teams to support operational priorities
Model a positive, collaborative, and solutions-oriented approach
Contribute to a respectful, customer service-driven community culture