Community Mental Health Ambassador (CMHA), MOMS Program

CAMBA•New York, NY

3d•Onsite

About The Position

CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates six transitional housing facilities for families with children experiencing homelessness funded by New York City Department of Homeless Services. Each facility offers clients a supportive, structured, therapeutic, safe, and drug-free environment. We provide comprehensive case management and housing placement services to ensure that families move to permanent housing as quickly as possible. Recreation and evidence-based programming is also available to enhance the services to the families, school aged children as well for parenting support and support to young adults. Position: MOMS Community Mental Health Ambassador (CMHA) Reports To: MOMS Clinician Location: Brooklyn, NY 11212 What The MOMS Community Mental Health Ambassador (CMHA) Does: Maintain professional relationships with clients and client confidentiality. Practice Universal Precautions/Standard Protocol & Procedures. Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information. Establish and maintain professional relationships with clients’ and client confidentiality in order to engage them in case management services. Review all documentation establishing clients' eligibility for program and make file copies. Create and maintain client files. Input client data and client progress information into CARES database. Complete training on the MOMS Partnership model and MOMS Stress Management Course. Support the Program Manager as needed to complete outreach/recruitment and engagement efforts to support sufficient enrollment into the local MOMS program, including coordinating program schedules, contacting potential participants throughout the recruitment process, holding Engagement Sessions, and consenting participants into the MOMS program. Co-deliver the MOMS Stress Management Course with the MOMS Clinician. Support the Program Manager as needed to complete program-related tasks, including incentive distribution/tracking, REDCap data documentation, participant check-ins as needed, and sending assessment/class/homework reminders. Serve as a bridge between participants and other CAMBA shelter staff (e.g., assisting and encouraging participants to access their CCCs and other existing shelter staff for support, accompanying a resident to connect with resources, surfacing and triaging questions, ensuring that residents follow through to access supports). Connect participants with local resources (e.g., through the creation of resource packets, support completing a referral). Participate in weekly clinical supervision with MOMS Clinical Supervisor and MOMS Clinician. Consult with Elevate throughout sustainment programming to implement and improve program processes (e.g., attending initial sustainment transition TA, attending biannual check-in meetings). Carry out other tasks, as needed to support MOMS programming.

Requirements

At least two years of work experience and a high school level education or the equivalent combination of experience and education.
Knowledge and familiarity with the community and population that will be served, as well the context in which the program will be situated (e.g., TANF, public housing, homeless shelter); skills to communicate effectively and sensitively with a diverse range of individuals; cultural competence skills.
Excellent organizational, communication, and team-work skills; dependability and flexibility.
Basic computer proficiency and aptitude for learning new computer-based applications/programs

Nice To Haves

Training or experience in a community health worker role.
Experience working with mothers and/or women who are pregnant or caring for children, especially low-income populations.
Interest, knowledge, and/or work experience related to adult mental health / maternal mental health.
Experience in conducting community outreach or engagement, particularly in the local area.
Bilingual English.

Responsibilities

Maintain professional relationships with clients and client confidentiality.
Practice Universal Precautions/Standard Protocol & Procedures.
Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
Establish and maintain professional relationships with clients’ and client confidentiality in order to engage them in case management services.
Review all documentation establishing clients' eligibility for program and make file copies.
Create and maintain client files.
Input client data and client progress information into CARES database.
Complete training on the MOMS Partnership model and MOMS Stress Management Course.
Support the Program Manager as needed to complete outreach/recruitment and engagement efforts to support sufficient enrollment into the local MOMS program, including coordinating program schedules, contacting potential participants throughout the recruitment process, holding Engagement Sessions, and consenting participants into the MOMS program.
Co-deliver the MOMS Stress Management Course with the MOMS Clinician.
Support the Program Manager as needed to complete program-related tasks, including incentive distribution/tracking, REDCap data documentation, participant check-ins as needed, and sending assessment/class/homework reminders.
Serve as a bridge between participants and other CAMBA shelter staff (e.g., assisting and encouraging participants to access their CCCs and other existing shelter staff for support, accompanying a resident to connect with resources, surfacing and triaging questions, ensuring that residents follow through to access supports).
Connect participants with local resources (e.g., through the creation of resource packets, support completing a referral).
Participate in weekly clinical supervision with MOMS Clinical Supervisor and MOMS Clinician.
Consult with Elevate throughout sustainment programming to implement and improve program processes (e.g., attending initial sustainment transition TA, attending biannual check-in meetings).
Carry out other tasks, as needed to support MOMS programming.

Benefits

CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

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