Community Nutrition Access Specialist

Growing Places•Gardner, MA

7d•$57,000 - $60,000•Onsite

About The Position

Growing Places (GP) is a local non-profit organization focusing on food access and building a stronger local food system in the North Central Massachusetts region. The Community Nutrition Access Specialist (CNAS) is a full-time position that specializes in supporting the 27 NCMA communities’ nutrition and wellbeing through access to nourishing, local food. This includes overseeing our Produce Home Delivery program that is nutritionally tailored based on individual household preferences, culture, and health needs, as well as implementing the program’s related intake and enrollment via DTA contract, credit/debit application, or healthcare referral. The specialist will work directly with Growing Places’ packing team, with clients, and with healthcare professionals. They will have a deep understanding of nutrition benefit programs, including but not limited to SNAP and the MA Healthy Incentive Program.

Requirements

Nutritionist, Registered Dietitian, or related experience will be considered
Fluent in English and Spanish (written and spoken)
Excellent organizational skills and attention to detail
Passion for local food systems and their impact on community health
Strong people and customer service skills
Ability to work independently and as part of a growing team
Proficiency in Microsoft Office Suite, including basic Excel skills

Nice To Haves

Knowledge of North Central MA communities a plus!

Responsibilities

Process and file all new intake forms for distribution programs into the client database
Batch submit SNAP/HIP produce delivery applications to the DTA monthly
Work with the GP Data Administrator to ensure new clients are integrated into delivery routes
Generate accurate weekly customer lists to support Distribution Team operations
Lead the GP team in the annual SNAP/HIP Produce Delivery program re-enrollment process
Log and respond to all customer inquiries to the point of resolution
Maintain customer relationships from a variety of backgrounds and life experiences
Conduct SNAP enrollment and SNAP recertification
Oversee the GP Packing Team in executing twice weekly packing shifts, ensuring systems are working and clients are receiving the best customer experience
Work with GP aggregation, receiving, processing and distribution team leads to align the Produce Delivery program with seasonality and value-added food production, including menu cycle development
Oversee GPs Food As Medicine program, including collaborations with healthcare and insurance providers
Oversee GP’s Community Outreach program
Manage GP’s SNAP/HIP vendor compliance
Generate quantitative reports in support of grant reporting
Other related duties as assigned