Community Outreach Navigator

Southwest Behavioral & Health Services • Phoenix, AZ

9d

About The Position

We are seeking a Community Outreach Navigator to join our Court Liaison program!

This position will work with adult individuals who frequent the legal system
and/or are transitioning within or from jail or prison systems. It works as part
of a multi-disciplinary team with the City, case managers and RBHA to
successfully transition persons from jail or prison to services and community
stability. Position works independently, carries a caseload, and provides an
appropriate level of service to the program and individuals to complete a
successful transition, reduction of recidivism, reduction of incarceration, and
increase in support systems.

Requirements

• Minimum requirement consists of a 21-year age, High School Diploma or GED plus some college course work in Behavioral Health or related fields, plus one year directly related job experience, or the equivalent combination of experience and education as well as Motor Vehicle clearance.
• Maintain a Valid Arizona Driver’s License and a clean driving record for last 39 months is required. Three years of driving experience is required.
• Must have fingerprint clearance issued by Arizona Department of Public Safety or eligible to receive within eight (8) weeks of hire.
• Eligible to receive clearance for Jail visits.
• Experience working with multi-cultural and low socio-economic individuals. General knowledge and aptitude for working independently with adults of mixed ethnic groups.

Nice To Haves

• Peer Support Certificate preferred
• Bilingual (English/Spanish) speaking preferred.

Responsibilities

• Works in cooperation as part of a multi-disciplinary team with City, Police, Jail/Prison Systems, Prosecutors, Court System, PNO Case managers, and Program Liaisons
• Provides extensive outreach work based on the needs of the team and individuals served.
• Responsible for taking the lead in coordination and facilitation of Jail/Prison transition
• May require work inside the jail and community
• Works with the Prosecutors Office to develop terms for release
• Provide jail visits to meet and prepare the members for court.
• Reviews with client the expectations upon release and follows up as needed.
• Act as an Advocate in court.
• Plan, coordinate, and assist client with immediate and basics needs for release.
• Make referrals to appropriate services in cooperation with PNO clinical teams, and monitor members participation & compliance.
• Works to provide and or facilitate the prescribed treatment planned accordingly
• Coordinates and participates in staff meetings and member staffing’s.
• Develops working rapport with team, persons served, legal system, PNO clinical teams as to effectively perform all job functions.
• Works with persons to reestablish benefits
• Responsible for case management and carries an independent case load.
• Follows up on all referrals in a timely manner.
• Provide screenings & and ongoing assessments.
• Provides crisis intervention, de-escalation, and Behavioral Health interventions.
• Assist in facilitating needs to help individuals be successful in the program.
• Document activities for tracking and reporting according to documentation standards
• Responsible for contractual obligations, fulfillment and outcome measures.
• May be required to work flexible hours as needed to best serve the program and client needs
• Required to carry a company smart phone
• Required to drive personal or company vehicle and keep appropriate documentation.
• Must qualify and maintain in good standing; a Jail access pass.
• To ensure compliance & adequate services, additional job duties may be required and assigned.

Benefits

• 3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED