Community Outreach Representative

Advocate Support Services Inc•Annapolis, MD

20h

About The Position

At Advocate Support Services, growth is not just a number. It represents individuals and families gaining access to care, stability, and support when they need it most. We are seeking a Community Outreach Representative to expand our referral network across a defined five-county territory in the greater Baltimore metropolitan area. This is a field-based, metrics-driven role focused on building authentic professional relationships that lead to sustainable referral growth. The better you perform in this role, the more people receive the support they deserve. No overnight travel required.

Requirements

Bachelor’s degree preferred, not required
Sales experience or behavioral health industry experience preferred
Strong consultative communication skills
Ability to influence multiple decision-makers and navigate complex professional environments
Self-directed and organized within a defined geographic territory
Comfort operating in a metrics-driven environment
Most importantly, we are seeking someone who understands that outreach in healthcare is about trust, credibility, and long-term partnership.

Responsibilities

Develop strategic relationships with therapists, hospitals, discharge planners, community partners, and/or legal professionals
Conduct in-person meetings, educational presentations, and structured outreach
Represent Advocate Support Services at community and professional events
Position our services clearly and professionally within the behavioral health ecosystem
Execute a structured territory plan for your assigned Baltimore metro region
Generate and track referral activity tied to defined performance metrics
Maintain disciplined follow-up and pipeline management
Identify new opportunities within vertical markets
Utilize HubSpot to manage all referral relationships and activity
Maintain accurate documentation, reporting, and data hygiene
Collaborate closely with admissions and clinical teams to ensure continuity and service excellence