Community Relations & Events Manager

Empowered Services•Tualatin, OR

20h•$29

About The Position

We’re looking for a Community Relations & Events Manager to be a key public representative of Empowered Services within Oregon’s IDD community. You’ll build the relationships, visibility, and trust that connect compassionate team members with Empowered Services and help IDD families find the support they need. This role supports two pipelines: attracting Direct Support Professionals (DSPs) and other team members and growing customer awareness (families, brokerages, referral partners). You’ll plan events, develop community partnerships, help lead brand and outreach strategy, and serve as our primary community liaison. This role reports to the Chief Executive Officer. This role leads community outreach strategy and relationship-building efforts while partnering with internal support staff who assist with content, design, communications, and digital execution.

Requirements

A genuine heart for people and a passion for serving the IDD community
Experience in community relations, marketing, event coordination, or referral development
Strong communication skills — comfortable representing the agency in public
Creative thinker with experience in content strategy and social media direction
Highly organized — can manage multiple events and projects at once
Comfortable building relationships across diverse communities and organizations
Proficient with Google/Windows platforms; Canva or similar design tools preferred
Access to reliable transportation for regular local and regional travel to events, partner meetings, and community outreach
Must be cleared through Oregon’s Background Check Unit (BCU)
High school diploma or GED required

Nice To Haves

Bilingual (Spanish & English) preferred but not required
Knowledge of the I/DD community preferred

Responsibilities

Build Community Relationships
Develop partnerships with advocacy groups, schools, workforce agencies, brokerages, CDDP case managers, and IDD organizations
Represent Empowered Services at community meetings, networking events, and partner functions
Build and maintain referral relationships that drive customer growth
Join the CEO for presentations to brokerages, CDDP offices, and community partners
Plan & Lead Events
Plan and execute hiring events, job fairs, and community recruitment campaigns
Organize hosted events for IDD individuals, families, and Empowered Services team members (seasonal celebrations, community activities like bowling and library outings)
Manage event logistics, budgets, promotion, and outcomes tracking
Partner with our hiring and care teams to ensure events generate both qualified candidates and customer connections
Organize internal team events and recognition activities that reinforce culture and connection
Attend Meet and Greet sessions to support service initiation and relationship continuity
Drive Brand & Awareness
Provide strategic direction for social media and online presence, in partnership with support staff who handle day-to-day execution
Guide the monthly newsletter and coordinate community talks, speaking opportunities, and selected outreach content such as the Empowered podcast
Partner with internal support resources on outreach materials, website updates, and community-facing content
Coordinate photos, testimonials, impact stories, and onboarding brand materials with appropriate consent and privacy protections
Grow the Customer Pipeline
Generate and nurture customer leads through outreach and relationship-building
Hand off referrals to our Intake team for follow-up and conversion
Track referral sources, outreach outcomes, and community engagement trends
Compliance & Confidentiality
This role may involve access to sensitive provider and customer information in the course of event coordination and outreach. You’ll be expected to maintain strict confidentiality and help ensure public-facing materials meet applicable employment and regulatory requirements.