Community Relations Representative

Stillwater Hospice, LLC•Butte, MT

1d•$55,000 - $65,000

About The Position

The Community Relations Representative focuses on promoting and educating individuals, healthcare professionals and assisted living/skilled nursing facility personnel to increase awareness of and help set up patients with hospice services.

Requirements

Ability to market and deal tactfully with potential patients and families in the community.
Demonstrates compassionate, kindness and understanding.
Demonstrates good communications skills, negotiation skills, and public relations skills.
Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
Willingness to travel an 80-mile radius of Helena, Montana to meet the needs of potential patients, community partners and the Interdisciplinary team.

Nice To Haves

Bachelor's degree preferred.
Previous account management and/or sales experience is preferred.
Three (3) years’ experience in health care is preferred.
Previous hospice or senior care experience is preferred.

Responsibilities

Meets with potential hospice patients and family members to share the benefits of hospice services and provide overviews of what is included in the hospice benefit.
Works to meet and exceed admission goals.
Presents to large and small groups.
Develops and maintains relationships with various community organizations.
Works with the local Interdisciplinary Team to ensure seamless end-of-life care.
Maintains comprehensive working knowledge of agencies market including key referral sources and positioning opportunities.
Maintains comprehensive knowledge in the field of marketing and shares appropriate information with organizational personnel.
Maintains comprehensive knowledge in the field of marketing and shares appropriate information with organizational personnel.
Executes marketing promotional initiatives to achieve projections.
Finds opportunity in the community to educate and present on the basics of hospice care and its benefits.
Tracks and documents prospecting activity in an organized and efficient manner.
Covers Butte, Montana and an 80-mile radius outside of Butte, MT to ensure that city and rural areas withing the territory are effectively supported.
Organizes and attends education lunch and learns, local chamber events, and community "Hospice 101" meetings to teach and educate those in the community.
Learns and understands the importance of compliance as it relates to running a successful hospice agency.
Documents appropriate activity while maintaining security and privacy policies.