Community Services Front Desk Team Member Part-Time} (Job ID: 04-2026-03)

The City of Independence Ohio • Independence, OH

7d • $17

About The Position

The City of Independence Community Services Department is seeking a responsible, hardworking, dedicated, friendly, energetic, and fun individual with a passion for serving the community to serve as a Front Desk Team Member to perform key administrative functions in support of the Community Services Team.
The Community Services Front Desk Team Member is a part-time position, working 24 hours a week, Mondays and Tuesdays from 7 AM to 2 PM and Wednesdays from 7 AM to 5 PM.
There may be weeks periodically throughout the employment period where working evenings, weekends and holidays are required resulting in an adjusted schedule and/or overtime.

Requirements

• High School Diploma or GED Equivalent.
• Minimum of two (2) years of administrative experience in an office environment.
• Proficient in Microsoft Office Suite (Excel, Outlook, Word).
• Ability to handle multiple responsibilities, program, activities, events, and services simultaneously, ensuring all internal and external deadlines are met.
• Ability to operate standard office equipment including photocopiers and scanners, voicemail systems and personal computers; operate laminator when needed.
• Be intrinsically motivated to work independently while still having a team-oriented mentality.
• Availability to work some evenings, weekends, and holidays.
• Represent the City of Independence in a professional manner.

Responsibilities

• Perform a variety of administrative tasks in support of Community Services programs, activities, events, and services.
• Interact and communicate in written and verbal formats with residents, guests, colleagues, and team members to answer questions, disseminate or explain information, etc. in such a way that continues to foster the safe, fun, and educational environment of the Civic Center.
• Answer telephone calls, e-mails, and in-person inquiries, providing general department and program-specific information and/or directing individuals to the appropriate person or department.
• Compile, copy, sort, and file records and documents in line with Community Services policies and procedures.
• Receive incoming mail and respond or distribute accordingly.
• Register residents and guests for various programs, activities, events, trips, and services and process payments in accordance with department procedures for enrolling participants.
• Attend training seminars and meetings as required.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED