Commuter Coordinator Summer Position (Resource Employee)

University of Southern California • Los Angeles, CA

1d • Hybrid

About The Position

USC Summer Programs offers students a preview of “freshman year” through its college immersion experience. Students explore Los Angeles as a laboratory for cultural learning beyond the traditional classroom. Our programs are designed to combine college level coursework, academic field trips, and structured extracurricular activities. USC Summer Programs offers 4-week courses in a variety of subjects from which students choose one course for intense study. Courses are interactive, engaging, and challenging, and students receive 3 units of transferrable USC elective credit upon successful completion of the 4-Week program. Reporting to Director of Academics and Operations, the Commuter Coordinator is a temporary full-time, professional position supporting, roughly, 850+ students and 90+ residential assistant staff. This position performs a variety of important daily operational tasks related to commuter student support, emergency and crisis management, and the commuter experience. Given the nature of this position, this role requires the highest level of flexibility, communication, and a positive attitude to both students and peers.

Requirements

• Bachelor’s degree
• Experience working with youth/young adults
• Superior writing and communication skills
• Ability to understand the unique social-emotional needs of individual students
• Demonstrated cultural awareness and competency
• Ability to adjust to changing priorities and perform well under pressure
• Demonstrated organizational skills, attention to detail, and ability to work both independently and as part of a team

Nice To Haves

• Prior experience working with high school students, summer programs, and/ or residential programs.
• Prior experience coordinating social activities and events.
• Friendly demeanor and helpful attitude.
• Problem-solving skills.
• Ability to remain patient and professional during stressful situations.
• Ability to work responsibly with or without direct supervision.

Responsibilities

• Manage attendance protocols and reporting for commuter students.
• Notifying program staff and faculty of missing students.
• Plan and execute two Commuters events on campus during the course of the program.
• Develop and manage weekly email Commuter newsletter campaigns to be sent to students and parents.
• Establish and maintain communication with commuter students and their parents/guardians regarding weekend off-campus recreational/academic trips, schedule of weekday activities, and commuter policies.
• Assist Operations Coordinator with weekend off-campus/academic field trip scheduling and bus-loading.
• Create rosters and collaborate with operation assistants for weekend off-campus field trips.
• Assist in any academic field trip planning
• Enforce university policies, USC Summer Programs policies, confront student behavior, and document student actions and/or situations when necessary.
• Participate in leadership team check-in meetings and report updates to the Senior Admin team.
• Other duties as assigned by department leadership.

Benefits

• USC Hospitality Residential Dining meal plan with three meals provided daily, including weekends (during program duration)
• Planned Recreational and Program Activities, including the paid cost of admission fees and transportation. Past trips have included: Knott’s Berry Farm Amusement Park, and Santa Monica Beach/3rd St. Promenade

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level