Company Reputation Manager

Meijer • Grand Rapids, MI

2d

About The Position

The Company Reputation Manager role is a crucial position for Meijer, as it helps steward a reputation that has been built over nearly 100 years. The position reports to the Senior Manager of External Communications and is part of the company’s Communications & Community Engagement department.

Requirements

• Bachelor’s Degree in Communications, Public Relations, Journalism, Change Management, or related fields.
• Minimum 10 years of communications experience in a corporate or agency setting with 5 years of issues and crisis communications experience
• Exceptional intrapersonal skills and the ability to provide counsel to team members at all levels, including senior leadership
• Proven ability to build trust and respect among internal partners
• Strong business acumen
• Commitment to continuous improvement
• Strong understanding of how to use data and technology to produce advanced communications work
• Extremely strong writing capabilities
• Strong organizational skills
• Calm demeanor suited for working in a fast-paced environment
• Enthusiasm for issues and crisis communications work

Responsibilities

• Review current events to identify potential reputational intersections with the company and alert the appropriate business leaders so preventive steps can be taken.
• Identify macro issues/trends (e.g., growth of AI) that could impact our reputation and make recommendations on how Meijer can position itself effectively.
• Play a key role in the company’s efforts to mitigate emerging issues, including developing mitigation and communication strategies.
• Work closely with cross-functional teams to ensure the company’s reputation-oriented messaging remains up-to-date.
• Screening potential partners to identify reputational risks.
• Play a key role in the company’s crisis preparedness efforts, including assisting with crisis simulations and maintaining crisis communications protocols.
• Serve as a point person for the company’s engagement with NGOs (non-government organizations) and advocacy groups.
• Lead the department’s reputation management reporting.
• Support other external communications programs as needed.

Benefits

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level