Competitive Intelligence Director

PatientPoint•Cincinnati, OH

19h•$94,026 - $171,400•Hybrid

About The Position

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide. The Competitive Intelligence Director is responsible for enabling and sustaining a high-impact, AI-driven competitive intelligence capability that informs commercial decision-making and field teams success across the enterprise. Operating under the strategic direction of the EVP of Commercial Initiatives, this role owns the day-to-day management of a competitive intelligence technology platform and the ongoing synthesis of competitive activity into actionable insights. Once strategic priorities are established, this director works independently across sales and key functional teams to cultivate a continuous flow of incoming competitive intelligence and deliver distilled, decision-ready insights that drive commercial action.

Requirements

Bachelor’s degree in Business, Economics, Market Research, or a related field.
5+ years of experience in competitive intelligence, insights, analytics, strategy, or a related commercial role.
Hands-on experience managing intelligence platforms, analytics tools, or AI-enabled insight systems strongly preferred.
Proven ability to synthesize complex, ambiguous information into clear, actionable insights.
Experience working cross-functionally with sales and commercial teams in a matrixed environment.
Strong written and verbal communication skills, with the ability to influence without direct authority.
A proactive, go-getter mindset with a strong sense of ownership—this role requires identifying opportunities, surfacing insights, and driving momentum without waiting for direction.
Confidence to lead conversations and shape dialogue, including the ability to facilitate productive discussions with sales leaders, commercial teams, and senior stakeholders.
Strong rapport-building skills across all levels of the organization, from frontline sales teams to executive leadership, enabling trust and consistent engagement.
Intellectual curiosity and sound judgment to ask the right questions, challenge assumptions, and distinguish meaningful competitive signals from noise.
Diplomatic influence and accountability leadership, with the ability to encourage participation, reinforce expectations, and follow through—without formal authority—while maintaining strong cross-functional relationships.
Clear, concise communication skills that translate complex competitive information into insights that are relevant, actionable, and aligned to business priorities.
Comfort operating independently in a matrixed environment, balancing multiple stakeholders while maintaining focus on outcomes and impact.
Resilience and adaptability, with the ability to manage ambiguity, evolving priorities, and fast-moving competitive dynamics.