COMPLAINT OFFICER
About The Position
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The associates of Jackson County fill a vast array of positions, but they are all part of one team, sharing a common goal - serving the citizens of Jackson County. Jackson County is a wonderful place to work! We offer excellent benefits, including health care, dental, life insurance, vacation time, sick leave and a pension plan, plus many more! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Requirements
- Associate’s Degree from an accredited college or university.
- Three years of experience in community relations or other related work experience.
- Must submit to/pass pre-employment background and drug screen.
Responsibilities
- Responsible for receiving and investigating internal and external complaints against county departments, officials, and policies, some of which are difficult and technical in nature.
- Position may be working on multiple cases at any given time that will resolve on varying timelines
- Assists community members and associates with informal guidance and dispute resolution.
- May also be tasked with supervising other associates at the Director’s discretion.
Benefits
- health care
- dental
- life insurance
- vacation time
- sick leave
- pension plan
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
Number of Employees
501-1,000 employees
