Complex Care Project Specialist

Mass General Brigham • Somerville, MA

2d • Hybrid

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Opportunity The Operations Associate is responsible for managing and assisting with the implementation of new projects and initiatives. Assists leaders and stakeholders in all facets of project work, from discovery to implementation. Works on multiple team projects simultaneously and may serve as project manager for a small project or a portion of a larger project. Focuses on project management details, including identifying gaps and follow-up actions that maximize project outcomes.

Requirements

• Bachelor's Degree in related field of study required
• 1+ years of project management or project support experience required, preferably in healthcare
• Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.
• Entry level financial/accounting skills.
• Exceptional verbal and written communication skills.
• Ability to prioritize, multi task and work successfully with cross functional teammates

Nice To Haves

• Experience with Epic / Epic reports preferred
• Experience working with data / data systems preferred

Responsibilities

• Takes the lead in maintaining and monitoring multiple project plans, schedules, work hours, budgets, and expenditures.
• Organizes, attends, and participates in stakeholder meetings.
• Ensures projects adhere to frameworks and all documentation is maintained appropriately for each project.
• Assesses and escalates project risks and issues and provides solutions.
• Conducts research, maintains and analyzes data in systems, and develops reports to support projects.
• Liaise with the project team and key stakeholders to help define project requirements, scope, and objectives that align with organizational goals.
• Assigns and monitors resources effectively to boost project efficiency and maximize deliverables.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level