Complex Claims Coordinator - AMAP

Lockton•Kansas City, MO

About The Position

Lockton is currently seeking a results-orientated Complex Claims Coordinator who thrives in a fast pace environment and constantly strives to improve the client experience.

Requirements

2 or 4-year degree (preferably in health-related field), or equivalent work-related experience
Understanding of medical terminology
Proficient in Microsoft products (Excel, PowerPoint, Word, Outlook)
Excellent verbal and written skills, with proven ability to interact with associates at all levels in the organization
Excellent time management and organizational skills with ability to manage changing priorities as needed
Legally able to work in the United States

Nice To Haves

Knowledge of insurance claims processing and/or medical transcription and records is a plus
Previous benefits insurance brokerage/consulting experience preferred
Certified Self-Funding Specialist Certification preferred; or must be completed within first 6 months of employment
Certification in health related/patient care role preferred (LPN, MA, NST, HHA, EMT)

Responsibilities

Acquire and maintain clinical and financial data/reporting within excel spreadsheets
Analyze and interpret client data warehouse information
Assist team with claim projections and underwriting reviews
Prepare task lists, reports and presentations as needed
Develop and update tracking for project and client deliverables
Support team with outreach and communication to claims administrators
Comply with HIPAA Standards and protect the confidentiality of data
Perform special projects as necessary
Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer