Complex Scheduler (Endocrine) - Casual

University of Minnesota Physicians•Minneapolis, MN

9d•$21 - $31

About The Position

Why M Physicians? The Endocrinology Clinic provides a wide range of services for endocrine needs including subspecialty programs for diabetes, thyroid disease, and reproductive health patients. Our dedicated team of providers, nurses, social workers, pharmacists, and other health care givers care for the whole patient and use resources from the community to assist with ensuring the patient has what they need to improve their health. What you will do as a Complex Surgery Scheduler: Serves as a single point of contact for complex scheduling and coordinating of multiple services including but not but limited to appointments, imaging, labs, procedures, surgeries, and treatments. Collaborates with providers, nurse anesthetists, surgical specialists, clinic staff, and other surgery schedulers, across multiple departments, locations, and outside organizations to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete. Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered. Prepares, manages, and updates the daily schedule/calendars for physicians who deliver care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers Review and respond to patient messages sent to the Epic in-box or through MyChart.

Requirements

High school diploma or GED
Two years’ experience, in a healthcare setting/practice completing scheduling and registration of appointments, templating schedules in Epic and providing administrative medical support
Knowledge of basic medical terminology

Responsibilities

Serves as a single point of contact for complex scheduling and coordinating of multiple services including but not but limited to appointments, imaging, labs, procedures, surgeries, and treatments.
Collaborates with providers, nurse anesthetists, surgical specialists, clinic staff, and other surgery schedulers, across multiple departments, locations, and outside organizations to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete.
Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered.
Prepares, manages, and updates the daily schedule/calendars for physicians who deliver care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers
Review and respond to patient messages sent to the Epic in-box or through MyChart.