Compliance Business Oversight Manager

TD • Mount Laurel, NJ

22h • $91,000 - $145,600 • Hybrid

About The Position

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization.

The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank’s size, complexity, and risk profile. In this role, you’ll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Beyond technical expertise, we’re looking for someone with an entrepreneurial mindset—someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure. Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you’ll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.

The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction.

"Need to be flexible and comfortable with change as the roles and responsibilities, processes and procedures around compliance oversight are undergoing a lot of change now and new leaders are being brought in that may mean even more change. The CU role is very diverse and coverage is broad so need to be able to be flexible, enjoy and thrive in taking on new tasks and being self-driven in learning about and adapting to change. Need to be the kind of person that goes out and looks for answers instead of waiting for them to come to you. Need to have soft skills that allow you build relationships across business units and other oversight functions across the bank in order to thrive. Must be comfortable with frequent daily interaction with business partners, confident in asking questions and providing credible challenge where appropriate. Good communication skills and ability to be able to explain complex requirements to business partners and leaders in a way that is straightforward and easy to understand."

This role involves reviewing, monitoring and challenging processes to ensure adherence to consumer regulations, with a strong focus on mortgage originations and home equity products.

Requirements

• Undergraduate degree or equivalent work experience
• 7+ years of experience

Nice To Haves

• Prefer someone with a broader understanding of and experience with Consumer Lending Regulations.
• Prefer someone with a deeper Subject Matter Expertise, rather than administrative functions.
• Prefer someone that is in a Compliance Oversight role and a broad knowledge of Regulatory Compliance related to Consumer Lending.
• Any knowledge/work experience with Home Equity products and with sourcing of applications including sales and marketing, specifically RESPA Section 8 compliance policies and practices (includes kickbacks, referral fees, and unearned fess)
• Any knowledge/work experience in marketing and advertising – specifically FCRA (Fair Credit Reporting Act) and TILA (Truth In Lending Act) requirements and SAFE Act registration requirements for mortgage loan originators.
• Any knowledge/understanding of larger compliance management system and framework beyond technical compliance.

Responsibilities

• Advising on regulatory matters, ensuring compliance with policies and standards, and interpreting key regulations such as RESPA, ECOA, HMDA, FCRA, UDAAP, Flood, E-Sign, SAFE Act, TILA and State laws applicable to residential secured lending.
• Collaborate closely with sales, underwriting, processing, and capital markets teams, providing input on processes, initiatives, marketing materials, and job aids to ensure regulatory compliance.
• Heavily engaged in issues management, regulatory change management, risk and control assessments, project support, and performing monitoring activities as assigned.
• Proactively advises the business of new and changed Compliance regulatory and/or policy changes
• Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues
• Contributes to the development and implementation of Compliance programs
• Guides partner through the development, implementation, oversight and management of effective Compliance Programs
• Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance
• Represents Compliance on internal or external committees relating to designated business activities as required
• Delivers relevant subject matter expertise and Compliance advice to business management
• Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
• Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis
• Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate
• Actively assists in developing Compliance Team procedures
• Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework
• Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion
• Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
• May provide review and content in the development of annual awareness training
• Manages the risk assessment process for assigned businesses
• Protects the interests of the organization, our customers and our communities – identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues
• Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
• Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest
• Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business
• Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
• Participates in personal performance management and development activities, including cross training within own team
• Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
• Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
• Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
• Contributes to a fair, positive and equitable environment that supports a diverse workforce
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Benefits

• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level