Compliance Coordinator

Capital Consultants Management Corporation•Scottsdale, AZ

18h

About The Position

Were CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community. About the Community: This upscale, master-planned community includes single-family dwellings, condominiums, townhomes, villas, and a luxury life-care retirement with an assisted living section. It features two distinctive, yet interconnected neighborhoods. One is made up of family-friendly neighborhoods with pocket parks, greenbelts, playground areas, and Ramada. The other consists of two guard- gated communities, which include six tennis courts and seven individual neighborhood swimming pools and spas for use by residents. Other amenities include miles of multi-use trails, two neighborhood parks, public and private schools, Boys and Girls Club campus, two 18-hole world-class championship golf courses, retail shopping and dining, commercial and office developments, and a medical campus which includes a hospital. The Compliance Coordinator will be working in a team environment providing support to other departments and working closely with the Community Manager. They provide a valuable service to our homeowners while preserving and enhancing property standards.

Requirements

Experience with HOA operations preferred
Professional and adaptable, demonstrate good time management and have demonstrated an ability to maintain the confidentiality of business matters
Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
Able to communicate effectively orally and in writing, and have high attention to detail
Have an excellent telephone manner, with a commitment to the highest customer service possible
Must have a valid drivers license in the state of employment and a personal vehicle with current liability insurance standard mileage reimbursement provided
Flexibility to work after hours on occasion to attend meetings
Must pass a pre-employment drug screen and background check
If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state drivers license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

Responsibilities

Providing education, materials, information and assistance to new and existing homeowners
Performing compliance checks and documenting, photographing and recording violations
Issuing violations with specific reference to property maintenance and aesthetics
Tracking and coordinating the fine process
Reviewing architectural requests and making sure they are submitted correctly
Responding to resident phone calls and emails in a professional way
Submitting work orders to maintenance staff and vendors when necessary
Receiving and processing assessment payments
Processing weekly debit card transactions and deposits
Greeting residents, guests, and vendors upon entering the association office

Benefits

Comprehensive benefits package including medical, dental, and vision
Wellness program
Flexible Spending Accounts
Company-matching 401k contributions
Paid time off for vacation, holidays, medical, and volunteering
Paid parental leave
Training and educational assistance
Support programs, including Employee Assistance Program and Calm Health
Optional benefits including short- and long-term disability, life insurance, and pet insurance
Most importantly, a caring team who is dedicated to your success!