Compliance Program Manager Senior - Human Resources

PNC • Pittsburgh, PA

156d • $80,000 - $201,000

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Compliance Program Manager Senior within PNC's Human Resources Risk & Compliance area, you will be based in one of the following locations: Pittsburgh, PA, Cleveland, OH or Columbus, OH. This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager's discretion.

Requirements

• Human resources/employment law and regulatory knowledge, including experience with international HR compliance.
• Ability to work with human resource teams, legal and risk partners (including senior leaders) to help ensure compliance with applicable human resources/employment laws and regulations.
• Experience with managing and leading teams.
• Risk management, relationship building, analytical thinking, and project management skills.
• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree.
• Higher level education such as a Masters degree, PhD, or certifications is desirable.
• Industry experience is typically 8+ years.
• At least 5 years of prior management experience is typically required.

Nice To Haves

• Compliance Reporting
• Customer Risk
• Decision Making
• Regulatory Requirements
• Risk Assessments
• Risk Control
• Strategic Objectives

Responsibilities

• Establishes and enhances effective compliance programs and designs policies to identify and prevent illegal, unethical, or improper business practices.
• Trains, monitors, and manages junior staff and remediates any issues.
• Constructively challenges conclusions/status quo and uses established credibility to influence customers.
• Supports key business initiatives by drawing conclusions from data to identify compliance risks.
• Presents resolutions to manage and mitigate the identified risks to business partners.
• Escalates identified risks to senior team members if necessary.
• Identifies compliance impact on matters such as marketing materials, sales programs, product development, documentation review and other business initiatives.
• Works cooperatively with the business, legal partners, audit and other risk disciplines across the organization.
• Develops, facilitates, and conducts Compliance training programs for junior staff.
• Assesses activity for existing and emerging risks.
• Evaluates the materiality of the risks identified and presents recommendations on necessary risk mitigation to senior leadership.
• Uses knowledge on current laws, rules, and other regulatory requirements and drafts or assesses Compliance Manuals, Front Office materials, policies and procedures to ensure alignment.
• Manages regulatory examinations and inquiries, including the coordination of interviews and information requests from regulatory agencies.
• Directs the compliance monitoring program and reviews activity to ensure it falls within established risk control limits.
• Identifies and defines the Compliance program objectives for assigned area, products/services, and applicable regulations.
• Communicates and socializes compliance program objectives to executive level business partners and junior staff, as applicable.
• Independently challenges analyses and formulates value-added recommendations.
• Advises junior staff on how to appropriately challenge analyses and how to formulate thoughtful recommendations as needed.
• Completes a final review of compliance reports to identify common themes and widespread trends.
• Escalates issues through proper governance channels as needed, and recommends corrective action plans.
• Advises junior staff on report analysis techniques as applicable.
• Proposes revisions and implementation strategy for new/enhanced reports in order to ensure timely and effective compliance with regulatory requirements.

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives
• Paid time off including maternity and/or parental leave, up to 11 paid holidays each year, 8 occasional absence days each year, and between 15 to 25 vacation days each year depending on career level and years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree