About The Position

The Components Performance Analyst is responsible for monitoring, analyzing, and improving operational performance within the Component organization. This role ensures efficiency, cost-effectiveness, and service reliability by interpreting key performance indicators (KPIs), identifying performance gaps, and supporting data-driven decisions to enhance productivity, turnaround time, and customer satisfaction.

Requirements

  • Business or Engineering
  • English
  • 2-year experience on similar areas
  • Visual presentation and presentation techniques
  • Negotiation skills
  • Strategic planning
  • Achievement and Action – Achievement Orientation; Concern for Order; Quality and Accuracy; Initiative & Information Seeking
  • Helping and Human Service – Customer service orientation; Interpersonal understanding
  • Impact and Influence – Organizational Awareness; Relationship building
  • Cognitive – Analytical thinking; Conceptual thinking
  • Personal Effectiveness – Self-control; Self-confidence; Flexibility; Organizational commitment
  • Creativity - Generating Ideas; Critical Thinking; Synthesis/Reorganization; Creative Problem Solving
  • Enterprising - Identifying Problem; Seeking Improvement; Gathering Information; Independent Thinking; Technological Savvy
  • Integrating Perspectives - Openness to Ideas; Research Orientation; Collaborating; Engaging in Non-Work-Related Interests
  • Forecasting - Perceiving Systems; Evaluating Long-Term Consequences; Visioning; Managing the Future
  • Managing Change - Sensitivity to Situations; Challenging the Status Quo; Intelligent Risk-Taking; Reinforcing Change; Recognizing and rewarding those who take initiative and act in a creative manner

Nice To Haves

  • Master’s degree – MBA or similar
  • Lean Six Sigma Certification
  • Spanish

Responsibilities

  • Collect, validate, and analyze performance data related to component repairs, TAT (Turnaround Time), workflow efficiency, and cost drivers.
  • Develop and maintain dashboards, reports, and metrics to measure shop performance and forecast trends.
  • Identify process bottlenecks and propose corrective actions to improve efficiency, quality, and resource utilization.
  • Support capacity planning and workload balancing using data insights.
  • Track vendor and internal shop performance against established SLAs, quality, and delivery targets.
  • Prepare periodic performance review presentations for management and customers.
  • Collaborate with Engineering, Production, Quality, and Supply Chain teams to evaluate process changes and improvement initiatives.
  • Support the implementation and monitoring of Continuous Improvement (CI) projects.
  • Ensure data accuracy, report standardization, and adherence to MRO documentation and performance reporting guidelines.
  • Conduct root cause analyses on performance deviations and recommend preventive actions.
  • Develop and update procedures that define the standards of the component business.
  • Maintain information updated into platforms and systems related to the business standards.
  • Perform the customer evaluation survey periodically and its summary report for internal analysis.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service