Computer Operator, Lead

Florida Farm Bureau Insurance•Ridgeland, MS

1d•Hybrid

About The Position

Are you looking for a great team environment? Southern Farm Bureau Casualty Insurance Company is currently seeking a Computer Operator, Lead. Southern Farm Bureau is a great company and an excellent place to work. The Company offers a family-oriented work environment and a rich benefit package including paid time off, company matched 401(k), pension/retirement, medical, dental, vision, group life, accidental death and dismemberment, employee assistance program, a continued education program, and a hybrid home/office work schedule. This is a 3rd shift position. The hours are 11:30pm-7:30am with rotating weekends The Computer Operator, Lead will be responsible for directing and monitoring activities of required shift(s). First level of position support for the Computer Operations staff. Train operators on department specific functions. Contribute to performance evaluations of employees on assigned shifts.

Requirements

Associate's Degree Majoring in Computer Science, Management Information Systems, or a related area
Equivalent combination of education, training, and experience

Responsibilities

Directs and monitors activity of shifts. First level of support for the Operations staff.
Monitors problems and work with users for successful resolution.
Responsible for training operators.
Assists supervisor with performance evaluations.
Availability for additional hours and after hours call are required.
Other duties and responsibilities as assigned.
Regular and predictable attendance is required.