Computer System Analyst III (Audiovisual Systems Engineer)

Resolution Think•Fort Sill, OK

2d•Onsite

About The Position

Resolution Think LLC is seeking a highly skilled and detail-oriented Audiovisual Systems Engineer to support the Army Fires Center of Excellence located at Fort Sill, OK. This position requires a range of technical tasks and skills to support the center and it's operations. Job Description: Performs duty as Audio Visual Systems Engineer. Ensures COR is informed of any concerns or issues with Audio, Visual, Lighting and Videoconferencing (AVL-VC) systems that are not able to perform as designed within four (4) hours. Audio Visual Systems Engineer will always cover down on Audio Visual Specialist duties as required based on Government needs. Provide AVL-VC support for around 425 classrooms, conference rooms and auditoriums to ensure all equipment is operational and required maintenance is being performed. Each classroom having standard designs with projection, displays, sound, lighting and control systems. Approximately 10 rooms post wide have Videoconferencing equipment that will require additional sustainment. Develop plan for post wide AVL-VC systems sustainment, operations, and enhancements to include conceptual design and cost estimates. Participate in planning meetings for large special events to determine user AVL-VC requirements. Requirements will be used to develop event support plans for COR review. For major events, contractor will remain in the facility to operate and/or provide guidance to other operators to ensure all AVL-VC systems perform as designed. Configure AV systems and equipment such as Crestron, AMX, Extron, Biamp, matrix mixers and switchers. Provide user training on the correct operations and maintenance of AVL-VC systems. Troubleshoot wired or wireless data networks to support AVL-VC systems. Develop problem statements that will be provided to network support staff for resolution as required. Perform Needs Assessment Analysis and site surveys for technology systems with organizations post wide. Create conceptual design and cost estimates from initial needs assessment analysis. Work with G6 to provide technical information so that a Request for Quote can be created for required technology system. Provide technical support to engage Mission and Installation Contracting Command (MICC) and assist with oversight of technology systems projects or upgrades to existing systems. Maintain a daily log of all work performed and create SharePoint tickets for each classroom issue reported. Create FCP tickets and AESMP tickets as needed to resolve issues reported. Provide monthly reports of work completed or work pending completion. Reports will be provided on the first normal duty day of each month. Propose work log format for review and approval within 30 calendar days of task order award. Sustain and operate Senior Leadership AVL-VC systems to perform as designed at all times. Repair within 5 working days of notification or obtain COR approved delay of repair pending additional guidance. Sustain non-Senior Leadership AVL-VC systems to perform as designed. Repair within 10 calendar days of notification or obtain COR-approved delay of repair pending additional guidance.

Requirements

BA/BS in a technology related field is preferred but not required
Minimum 10+ years of experience in AVL-VC systems design, development, implementation, installation, operations, and sustainment.
Expertise in Digital Sound Processor (DSP), Digital Projection, Digital Display, and Control Systems Equipment Installation and Operations.
Ability to read and understand architectural plans and schematic line drawings.
Physical ability to walk, stand, kneel, squat, bend, and lift up to 50 lbs, and work at heights.
Excellent visual acuity and hearing is required.
InfoComm International - Certified Technology Specialist - General Certification (CTS)
Must hold and maintain a Secret Clearance
Must be a US Citizen

Responsibilities

Performs duty as Audio Visual Systems Engineer.
Ensures COR is informed of any concerns or issues with Audio, Visual, Lighting and Videoconferencing (AVL-VC) systems that are not able to perform as designed within four (4) hours.
Audio Visual Systems Engineer will always cover down on Audio Visual Specialist duties as required based on Government needs.
Provide AVL-VC support for around 425 classrooms, conference rooms and auditoriums to ensure all equipment is operational and required maintenance is being performed.
Develop plan for post wide AVL-VC systems sustainment, operations, and enhancements to include conceptual design and cost estimates.
Participate in planning meetings for large special events to determine user AVL-VC requirements.
For major events, contractor will remain in the facility to operate and/or provide guidance to other operators to ensure all AVL-VC systems perform as designed.
Configure AV systems and equipment such as Crestron, AMX, Extron, Biamp, matrix mixers and switchers.
Provide user training on the correct operations and maintenance of AVL-VC systems.
Troubleshoot wired or wireless data networks to support AVL-VC systems.
Perform Needs Assessment Analysis and site surveys for technology systems with organizations post wide.
Maintain a daily log of all work performed and create SharePoint tickets for each classroom issue reported.
Provide monthly reports of work completed or work pending completion.
Sustain and operate Senior Leadership AVL-VC systems to perform as designed at all times.
Sustain non-Senior Leadership AVL-VC systems to perform as designed.