Computer Technician Intern

Dickinson Independent School District • Dickinson, TX

11d • Onsite

About The Position

Provide entry-level support and maintenance for student-focused computing devices Serve as a primary point of contact for students at Dickinson High School to resolve hardware and software issues, ensuring minimal disruption to the learning environment

Requirements

• Currently enrolled in or a recent graduate of a Technical College or University program in Computer Science or a related field (preferred)
• Possession of or progress towards PC repair certifications (e.g., CompTIA A+) (preferred)
• Basic knowledge of PC/laptop hardware, Chrome, and Windows OS.
• Ability to operate basic tools and handle peripheral accessories.
• Familiarity with standard networking connections.
• Strong customer-service orientation and interpersonal skills
• Ability to explain technical issues in "user-friendly" language to students and teachers
• Self-motivated with the ability to prioritize tasks in a busy school environment

Nice To Haves

• Currently enrolled in or a recent graduate of a Technical College or University program in Computer Science or a related field (preferred)
• Possession of or progress towards PC repair certifications (e.g., CompTIA A+) (preferred)

Responsibilities

• Technical Support & Troubleshooting: Perform on-site diagnosis and resolution of hardware and software problems specifically for student Chromebook devices
• Install, configure, and test software applications and workstation hardware
• Assist in assessing and implementing basic upgrades, such screen, keyboard, and battery replacements
• Inventory & Documentation: Maintain an accurate inventory of student monitors, keyboards, chargers, and other components
• Document all instances of equipment failure, repair, and installation within the district’s ticketing system
• Develop "help sheets" and FAQ lists to assist students in self-troubleshooting common issues
• Collaboration & Operations: Collaborate with the DHS Support Technicians and Technology Department to ensure efficient high school operations
• Follow step-by-step procedures for technology applications and district-wide processes
• Perform other duties as assigned by the Technology Department

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees