About the position
This full-time Computer Technician position is responsible for the technician operations process. The Computer Technician will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality, and be well-versed in computer systems and network functions.
Responsibilities
- Repairing and refurbishing donated computers
- Work with managers on improving process
- Computer troubleshooting
- Hard drive sanitization
- Disk imaging
- Automated operating system installation
- Disassembling computers
- Assembling computers
- Computer repairs
- Telephone technical support
- Computer loading/unloading
- Refurbish desktops and laptops
- Troubleshoot issues
- Provide customer support
- Upgrade online orders
- Understanding of various images needed for devices
- Meet daily and weekly refurbish goal
- Understand KPI goals and meet them
- Maintain clean and organized work space
- QC hard drives
- Other duties as needed
Requirements
- High school or equivalent required
- Computer repair and refurbishing experience
- Windows deployment and imaging experience a plus
- Strong analytical thinker
- Ability to lift 50+ pounds repetitively
- Passion for computers and technology
- Ability to estimate and meet deadlines
- Excellent computer/internet experience in working in Windows PC environment a must
- Great verbal and written communication skills
- Attention to detail
- Must be flexible, resilient and open to change
- Must be a self-starter with strong motivation and desire for continuous learning and improvement
- Ability to work in a general warehouse environment
Benefits
- Full health benefits (medical, dental, vision)
- 401k matching
- Disability insurance
- Life insurance
- PTO
