Concession Supervisor

ASM Global•Jacksonville, FL

About The Position

Legends Global brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. We are also the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Requirements

Must have attention to detail
Must have good oral and written communication skills
Must have ability to add, subtract, multiple and divide
Must have strong customer service skills
Must be able to adapt to changes in the work environment, managing competing demands, frequent changes, delays, or unexpected events.
Must have strong interpersonal skills
Must have good organizational skills
Must have basic working knowledge of cash register and cash handling procedures
Must be compliant with health codes
Must complete Alcohol TEAM Compliance Training
Two years of customer service experience
At least two years of experience in Quest POS software
Must have two years of management experience in food and beverage
Must have Serve Safe certification (Managers Certification)
Must be Excel and Microsoft proficient
Daily lifting and carrying up to 50 lbs. Up to 5 minutes at a time.
Constant reaching, standing, walking and stooping

Nice To Haves

Four-year college degree preferred
Understanding of survey-based measures (Guest Experience)

Responsibilities

Train, schedule, and supervise concessions food and beverage staff
Assist in settling concessions event paperwork per event
Maintains correct stock levels utilizing prior sales history
Assist supervisor with day-to-day operations
Monitor compliance with health and fire regulations regarding food preparation and serving
Works with other supervisors on distribution of all products to stands and bars
Ensure all POS systems are in proper working condition prior to the event
Understanding of Quest POS system BOH/FOH operations
Ability to operate and finalize events in Quest POS system
Accurately reviews quality product before serving to customer
Ensure health codes and liquor laws are followed
Establish and maintain positive client relationships
Other duties may be assigned.