Concessions Supervisor

ASM GlobalFresno, CA
2d$18Onsite

About The Position

ASM Global has an exciting opportunity for a Concession Supervisor at Save Mart Center POSITION SUMMARY This position is responsible for the overall supervision of a designated area within the building. Ensures that all departmental needs and procedures are met.

Requirements

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Knowledge of concession operations
  • Ability to add, subtract, multiply and divide (basic mathematics skills).
  • Ability to communicate and execute instructions via radio (walkie talkie)
  • Ability to regularly move and lift up to 50 pounds.
  • Requires the ability to work flexible hours including nights, weekends and holidays.
  • High School diploma or general education degree (GED); 3-6 months related experience and/or training; or equivalent combination of education and experience

Responsibilities

  • Ensure that concession stands maintain sufficient product levels to service the event.
  • Direct concession stand personnel to assure delivery of excellent customer service to guests attending the event.
  • Direct stand personnel in established food production for the event by utilizing provided production sheets.
  • Reads, understands and communicates all pertinent event information as discussed in pre-shift meeting.
  • Contacts warehouse for additional inventory needed during event.
  • Assures that all stand personnel are compliant with alcohol service policy.
  • Assures that all products are merchandised properly and re-stocked as needed.
  • Trouble shoots equipment and records any equipment needing repairs or replacement.
  • Must be familiar with POS system and provide training to new stand personnel.
  • Records opening & closing inventories, product transfers and product waste and or spoilage.
  • Maintains cleanliness and organization in the concession stands at opening, during event and closing.
  • Completes all required event related paperwork.
  • Follows and receives direction from Director of Food & Beverage
  • Directly supervises all concession stand personnel.
  • Carry out supervisory responsibilities in accordance with company’s policies and applicable laws.
  • Responsibilities include training employees; planning, assigning and directing work; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
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