Concierge Associate
About The Position
Williams Lea is hiring for a Concierge Associate for our Irvine office to work Monday to Friday 7:30 am to 4:30 pm! The Concierge Associate is responsible for providing covering the reception desk, greeting visitors and general clerical office support Job duties ( denotes an “essential function”) Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner. Transfer calls to appropriate individuals. Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor’s arrival when necessary. Provide high level services to staff, clients and guests. Communicate with manager and client on job or deadline issues. Handle additional projects as assigned. Handle sensitive and/or confidential document and information.
Requirements
- High school diploma or equivalent.
- Minimum of two-year receptionist, switchboard or administrative assistant experience required preferably in a banking, legal or large corporate environment.
- Exceptional customer service skills to effectively great and communicate with callers and visitors.
- Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and great visitors.
- Ability to work in a fast-paced team environment.
- Ability to effectively and professional communication with co-workers and clients.
- Attention to detail with an emphasis on accuracy and quality.
- Intermediate computer skills including Microsoft Word and Excel
- Ability to prioritize work to balance multiple projects and deadlines.
- Excellent verbal and written communication skills.
- Self-motivated and the ability to multi-task
Responsibilities
- Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner.
- Transfer calls to appropriate individuals.
- Greet clients and visitors to the office with warmth and professionalism.
- Notify employees of visitor’s arrival when necessary.
- Provide high level services to staff, clients and guests.
- Communicate with manager and client on job or deadline issues.
- Handle additional projects as assigned.
- Handle sensitive and/or confidential document and information.
Benefits
- Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
- 401k Retirement Savings Plan Including Employer Match
- Paid Time Off (PTO)
- Life Insurance
- Paid Parental Leave
- Short-term & Long-term Disability
- Healthcare & Dependent Care Flexible Spending Accounts
- Domestic Partner Coverage
- Commuter Benefits
- Legal Assistance
- Employee Assistance Program (EAP)
- Additional Employee Perks and Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
