Front Desk

Touchmark • Edmond, OK

2d • Onsite

About The Position

Touchmark at Coffee Creek is Central Oklahoma's leading full-service retirement community, enriching the lives of residents and their families through five-star hospitality, services and amenities. We are currently seeking the right person to join our team as a Concierge - Receptionist. As the Concierge - Receptionist, you will enrich lives each day by warmly welcoming and directing all incoming visitors and guests, as well as become a “go-to” person for residents, guests and team members who have questions or need assistance overnight. Responsibilities will include but not be limited to answering and monitoring phone calls, responding to resident concerns, providing support for other departments, carrying out regular rounds of the campus to support the overall well-being of the Touchmark community. If you are passionate about providing the highest level of customer service and hospitality and enjoy working with actively aging adults, we want to talk to you about joining the team at Touchmark.

Requirements

• A sincere commitment to memorable customer service and hospitality
• Possess a high school diploma or equivalent
• Have some experience in a customer service or hospitality position
• Have experience and/or understanding of security procedures
• Have CPR/First Aid certification
• Have an enthusiastic, positive attitude
• Be comfortable answering phones while greeting and providing information to residents, prospective residents and guests
• Be excellent at handling multiple tasks simultaneously
• Have a working knowledge of Microsoft Office applications and basic office equipment
• Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors

Responsibilities

• Warmly welcoming and directing all incoming visitors and guests
• Answering and monitoring phone calls
• Responding to resident concerns
• Providing support for other departments
• Carrying out regular rounds of the campus to support the overall well-being of the Touchmark community

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED