Conference Center Assistant

Sidley Austin LLP • Houston, TX

1d

About The Position

Summary Under general supervision, and working in conjunction with the Conference Center Coordinator, assists in the successful operation of the Conference Center, including delivery of outstanding hospitality service to, and anticipation of needs of, internal and external clients. Serves as back up for Receptionist as required. Duties and Responsibilities Performs frequent walk throughs of the conference center rooms, coffee areas and other meeting spaces to ensure areas are clean, stocked with supplies and ready for the next meeting Assists with all catering set-ups and break down and assists in room configurations to meet requestor’s specifications Assists with ordering catering and coffee supplies and helps to maintain inventory Assists with after hours conference center events as needed Assists with inter-office functions/events and external events Coordinates service requests with other in-house departments (e.g., Hardware Support, IT Support, Telephone Services, Office Services, Facilities) as necessary Utilizes room scheduling system to assign conference rooms and coordinates with reception and office services as needed Follows up with meeting hosts to confirm details prior to meeting and request missing information Becomes familiar with daily guest list and assists with any special requests Assists with back up reception duties as needed Other related duties as assigned Food Service: Coordinates with receptionist for placing daily food orders with catering company and outside vendors Ensures delivery of appropriate food and beverage service for all conference center functions Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email [e-mail] (current employees should contact Human Resources).

Requirements

• High School Diploma or GED equivalent
• Minimum 2 years of experience in catering, conference center, event planning
• Proficiency in Microsoft Office Word and other Firm software
• Able to work on multiple tasks simultaneously
• Able to maintain composure in a high pressure environment
• Strong customer service orientation
• Flexibility in daily work schedule necessary to accommodate Conference Center and front desk requirements
• Able to work overtime as needed
• Able to accept responsibility and take initiative
• Professional demeanor
• Strong organizational skills
• Strong attention to detail
• Good judgment
• Strong interpersonal communication skills
• Strong analytical and problem solving skills
• Able to work harmoniously and effectively with others
• Able to preserve confidentiality and exercise discretion
• Able to work under pressure
• Able to manage multiple projects with competing deadlines and priorities

Responsibilities

• Performs frequent walk throughs of the conference center rooms, coffee areas and other meeting spaces to ensure areas are clean, stocked with supplies and ready for the next meeting
• Assists with all catering set-ups and break down and assists in room configurations to meet requestor’s specifications
• Assists with ordering catering and coffee supplies and helps to maintain inventory
• Assists with after hours conference center events as needed
• Assists with inter-office functions/events and external events
• Coordinates service requests with other in-house departments (e.g., Hardware Support, IT Support, Telephone Services, Office Services, Facilities) as necessary
• Utilizes room scheduling system to assign conference rooms and coordinates with reception and office services as needed
• Follows up with meeting hosts to confirm details prior to meeting and request missing information
• Becomes familiar with daily guest list and assists with any special requests
• Assists with back up reception duties as needed
• Coordinates with receptionist for placing daily food orders with catering company and outside vendors
• Ensures delivery of appropriate food and beverage service for all conference center functions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED