Conference Center Manager

National Fire Protection Association•Quincy, MA

1d•Onsite

About The Position

The National Fire Protection Association’s mission is to help save lives and reduce loss with information, knowledge, and passion. Established in 1896, we are dedicated to the elimination of death, injury, and property and economic loss due to fire, electrical, and related hazards. The Association delivers information and knowledge through more than 300 consensus codes and standards, research, training, education, outreach and advocacy; and by partnering with others who share an interest in furthering the NFPA mission. To better meet the needs of those who rely on our information and knowledge to keep people and property safe, we are amidst a transformation to expand our influence and further our safety mission. We are becoming increasingly digital and global to grow, thrive, and save more lives from fire, electrical, and other hazards. To accomplish this, we need effective leaders at all levels of the Association who understand what we are striving for, why it is important, and how to execute our vision and who passionately want to see NFPA through this important stage. It is an exciting and empowering time to work at NFPA NFPA is looking to add a Conference Center Manager to the Membership Experience team! The Conference Center Manager contributes to NFPA’s Mission, Vision, and Strategic initiatives by planning and executing all aspects of NFPA meetings including: contracting of outside venues, food & beverage requests, the scheduling of in- house rooms along with coordination of resources required for room setup/breakdown, transportation and housing. In addition, manages the information flow and maintenance of meeting specific information into internal systems at all stages of the planning, execution and post meeting review process and financial reconciliation phases.

Requirements

3 to 5 years of related experience
Bachelor’s Degree / Certified Meeting Planner
Professional knowledge of event and meeting planning processes and related terminology;
Good project management, planning and organizing;
Strong attention to detail;
Strong interpersonal skills and ability to collaborate with and influence others;
Strong customer relations skills;
Able to work independently and collaboratively when developing complex meeting plans.
Able to work independently and collaboratively when resolving complex problems and issues.
Ability to work under pressure and in an environment with continually changing priorities;
Excellent written and verbal communication skills;
Strong proficiency in Microsoft Office (Excel, Word, Outlook);
Ability to see one’s role as part of the larger organization to allow for understanding and appreciation of larger NFPA organizational goals, roles and processes.
Based in Quincy, MA
Travel is required 20% of the time
Normal office working conditions
The physical activities required of this position include: sitting, particularly for sustained periods of time; talking; hearing; repetitive motion; standing for long periods.
Work is considered sedentary
Close visual acuity is required
Schedule flexibility necessary to meet any early morning or occasional evening Conference Center needs.
National Fire Protection Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

Manages Service Level Standards and expectations all internal stakeholders Is able to lead cross functional teams in the planning and execution of NFPA meeting events
Manages required collection and reporting from NFPA Meetings and financial systems.
Develops and maintains meeting specification documents for all internal meetings.
Manages Food & Beverage program with internal food vendor for internal meetings
Manages resource requirements/scheduling with internal staff to determine and schedule meeting room setup and IT support needs
Ensures proper training for A/V equipment for meetings organizers using the NFPA Conference Center
Develops/ensures meeting communications and related meetings materials are prepared and executed for all meetings, as appropriate, to include: email invitations/confirmations, name badges, tents, room lists, etc
Manages housing and transportation programs for internal meetings, as required
Coordinates with airlines providing meeting dates and locations to ensure negotiated travel discounts are applied.
Manages post meeting financial reconciliations for each event.
Assists onsite at NFPA Meetings, Events and Conferences, as requested
Other duties, as assigned