Conference Services Manager

Canaan Valley Resort • Davis, WV

1d

About The Position

Maintain a high level of hospitality standards. Plan and coordinate conferences, meetings, groups, banquet and recreation functions. Meets with clients and gathers all pertinent information in connection with bookings. Works directly with client on all set-up requirements in function space, directs employees in preparing rooms, inspects for conformance to needs of the group. Orders all audio visual, equipment, supplies, flowers, etc. per client needs. Acts as internal sales representative. Receives and disseminates correspondence regarding functions. Distributes BEO's and Resumes, communicates relevant information to other resort departments Accurately prepares correspondence, invoices, reports and files. Actively participate in and monitor catering sales presentations, pre-event tastings, property tours and client meetings. Uphold and abide by the policies in the Associate Handbook for your position. Follow these policies, rules and regulations for the safe and effedtive overall operation. Teach and enforce all existing and new policies and procedures. Must have commitment to company values. Maintain a 45 to 50-hour average annual workweek. Work schedule prescribed by the Director of Sales. Keep Catering Office hours as deemed policy by Director of Sales. Help staff and participate in Catering Office hours, including monthly or by-monthly for Saturday morning(s), as directed. Business casual attire is required. See manager dresss and appearance guidelines. Also, one must maintain a neat, clean and well-groomed appearance.

Requirements

• Two years experience in banquet service required or related experience
• Excellent communication and interpersonal skills
• Ability to work varied shifts, weekends and holidays
• Ability to perform diverse physical tasks - stooping, bending, grasping and perform repetitive motions, lift at least 50 lbs, possibly moving heavier items and stand, sit and walk for long periods
• Excellent computer skills, proficient in Word, Excel and Outlook, familiar with multi-line telephones, fax machine, ten-key calculator, LCD projector and wired/wireless microphones
• Must have commitment to company values
• Business casual attire is required
• Maintain a neat, clean and well-groomed appearance

Responsibilities

• Plan and coordinate conferences, meetings, groups, banquet and recreation functions
• Meet with clients and gathers all pertinent information in connection with bookings
• Work directly with client on all set-up requirements in function space
• Direct employees in preparing rooms
• Inspect for conformance to needs of the group
• Order all audio visual, equipment, supplies, flowers, etc. per client needs
• Act as internal sales representative
• Receive and disseminate correspondence regarding functions
• Distribute BEO's and Resumes, communicates relevant information to other resort departments
• Prepare correspondence, invoices, reports and files
• Actively participate in and monitor catering sales presentations, pre-event tastings, property tours and client meetings
• Uphold and abide by the policies in the Associate Handbook
• Follow policies, rules and regulations for the safe and effective overall operation
• Teach and enforce all existing and new policies and procedures
• Maintain a 45 to 50-hour average annual workweek
• Help staff and participate in Catering Office hours

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed