Configuration Operations Specialist

Aristocrat GamingLas Vegas, NV
5d$20 - $38

About The Position

At Aristocrat, our mission is to deliver world-class entertainment and build unforgettable experiences. Our inclusive culture fosters collaboration, innovation, and outstanding performance. As a Configuration Operations Specialist, you will play a vital role in ensuring flawless configuration processes that support our ambitious goals and drive success.

Requirements

  • Ability to manage multiple projects and problem-solve.
  • Capable of working independently with minimal supervision.
  • Excellent communication skills for effective interaction with management and personnel at all levels.
  • Strong organizational and time management abilities.
  • Strong problem-solving and analytical skills.
  • Willingness to work a varied schedule and overtime when necessary.
  • Proficiency in standard business software packages, particularly Microsoft Office.

Nice To Haves

  • Experience in supply chain management is advantageous.
  • APICS Certification is an advantage.

Responsibilities

  • Manage time effectively to ensure all orders are configured by the end of the day.
  • Monitor your assigned queue, maintaining a duration of 8 calendar days or less.
  • Work together with Sales Ops and Sales teams to resolve any questions or concerns.
  • Ensure the accurate hardware and software selections are made, working closely with Marketing and ERP.
  • Conduct root cause analysis for any quality errors, both internal and external.
  • Coordinate and accelerate requests from Sales Ops and the Master Scheduler.
  • Address customer inquiries regarding order status from Sales and Production Scheduling.
  • Assist Production and Quality teams with configuration-related queries.
  • Foster positive communication with sales to improve timely delivery.
  • Join daily meetings with Config Ops leadership to discuss any scheduling or material concerns.
  • Support other projects and perform duties as assigned.

Benefits

  • This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.
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