Configuration Senior Analyst
About The Position
The Device Support Specialist handles device provisioning and support within Mobility Services under the Infrastructure Services Line of Business, testing iOS updates, applying configuration controls, and troubleshooting issues to optimize performance and ensure data security on government-issued mobile devices. Leveraging mobile device provisioning and iOS update testing, this role implements security settings and assures data integrity. User experience optimization and performance enhancement techniques minimize data loss, while troubleshooting device issues supports compliance. By enforcing configurations, the Device Support Specialist aligns with performance requirements to enhance security, simplify administration, and improve user experience.
Requirements
- Minimum of 4 years' experience performing IT configuration/device role or responsibilities
- Bachelor's degree, One-and-one- half (1.5) years of additional experience can substitute for one (1) year of a typical degree program.
- Ability to obtain a Public Trust clearance
Responsibilities
- Mobile device provisioning
- IOS update testing
- Configuration control application
- Troubleshooting device issues
- User experience optimization
- Security settings implementation
- Data integrity assurance
- Performance enhancement techniques
Benefits
- medical
- dental
- vision insurance
- flexible spending or health savings account
- life and AD&D insurance
- short and long term disability coverage
- paid time off
- employee assistance
- participation in a 401k program with company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
