Connectivity Engineer, Network Product Development

Amazon • Cupertino, CA

1d

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.

On an everyday basis as an engineer or scientist on our team, you have the
unique opportunity to understand the growing AWS network and our internal
customers' requirement on interconnect solutions, and work backwards to devise
fiber connectivity solutions by influencing the broad industry and/or to develop
software tools with sister teams to maintain a highly available network that
delights AWS customers. You design and implement processes and mechanisms that
both help the team to deliver business impact to the organization in a systemic
way, while also helping to raise the bar on our operational excellence.

You'll bridge design, construction, and operations, ensuring that every layer of
physical networking from fiber trunks to copper patching meets high standards of
performance, reliability, and scalability.

Within AWS Networking, the Network Product Development (NPD) organization is
responsible for designing the network fiber connectivity designs and owning the
implementation plans that power the global AWS network. Beyond product delivery,
we actively manage the fiber infrastructure in a network that grows by 70%
annually. This means tracking key business and operational metrics to ensure
that we operate smoothly and minimize or eliminate customer impact due to device
related issues for a transparent AWS customer experience.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating —
that’s why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred
qualifications and skills listed in the job description, we encourage candidates
to apply. If your career is just starting, hasn’t followed a traditional path,
or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why we strive for flexibility as part of
our working culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led
affinity groups foster a culture of inclusion that empower us to be proud of our
differences. Ongoing events and learning experiences, including our
Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity)
conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s
Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and
other career-advancing resources here to help you develop into a better-rounded
professional.

Amazon is an equal opportunity employer and does not discriminate on the basis
of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely
and cooperatively with other employees, supervisors, and staff; adhere to
standards of excellence despite stressful conditions; communicate effectively
and respectfully with employees, supervisors, and staff to ensure exceptional
customer service; and follow all federal, state, and local laws and Company
policies. Criminal history may have a direct, adverse, and negative relationship
with some of the material job duties of this position. These include the duties
and responsibilities listed above, as well as the abilities to adhere to company
policies, exercise sound judgment, effectively manage stress and work safely and
respectfully with others, exhibit trustworthiness and professionalism, and
safeguard business operations and the Company’s reputation. Pursuant to the Los
Angeles County Fair Chance Ordinance, we will consider for employment qualified
applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.

Requirements

• Bachelor's degree in Electrical Engineering, Computer Engineering, Telecommunications, or related field - or equivalent experience
• 3+ years of hands-on network design OR 7+ years of experience in structured cabling design, deployment, and maintenance for large-scale data centers
• Expertise in industry standards such as ANSI/TIA, BICSI and other relevant structured cabling guidelines
• 2+ years of experience developing test requirement and scripts for fiber validation and characterization
• Proven ability to coordinate with cross-functional teams and external vendors on large-scale projects
• Strong skills in reviewing and interpreting technical drawings, cable schedules, and documentation management

Nice To Haves

• Master’s degree and 3+ years of industry or academic research experience
• Certifications such as BICSI, RCDD, etc.
• Expertise in hardware and systems design and development
• Experience with pluggable optics (i.e SFP, SFP+, QSFP, QSFP-DD, OSFP)
• Experience working in hyperscale cloud, AI or high-performance computing environments
• Experience working with ODM and CM suppliers of Optical Modules
• Expertise in debugging and troubleshooting

Responsibilities

• Collaborate with vendors/manufacturers to develop and evaluate new Fiber Optic solutions and come up with implementation plans for incorporating them into the network
• Design and specify structured cabling systems (fiber, copper, cable trays/duct banks) for network layers at hyperscale data centers
• Develop standards, reference designs, and installation guidelines for physical network/cabling deployments and structured cabling systems
• Focus on ambiguous problem areas in existing or new network architecture and systems development initiatives, propose and deliver projects that have a significant business and/or customer impact
• Manage fiber vendors and contractors; perform quality control and commissioning of fiber bundles and structured cabling systems
• Perform mitigation analysis and site inspections to validate as-built conditions, ensuring compliance with design and operational requirements
• Monitor network/system/link quality and build mechanism to remediate large scale events and improve health of our links
• Troubleshoot and resolve issues that are causal to fiber connectivity and fiver plant design
• Maintain documentation, drawings, and asset records for physical fiber network components across global sites

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level