Cons - Business Con - Digital and Product Strategy - Product Mgmt - Manager - Mult Pos - 1641159

EY-posted 12 days ago

Full-time • Manager

Philadelphia, PA

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all. The exceptional EY experience. It's yours to build. Consulting, Business Consulting, Digital & Product Strategy – Product Management (Manager) (Multiple Positions) (1641159), Ernst & Young U.S. LLP, Manayunk (Philadelphia), PA. Help clients solve their digital vision and customer experience issues. Execute client’s customer experience and digital vision acting as a product advocate in the strategic design process of projects, helping to lead overall customer experience/digital strategy, transformation and execution.

Lead on client deliverables, including digital platforms, customer personas, journey maps, technology enablement, product capabilities and features, product roadmaps, and product backlogs.
Utilize knowledge of tools such as ADO, Jira, Confluence, and Fluid for road mapping and collaborative design and execution.
Apply knowledge of design thinking techniques and digital media to solve business problems throughout the industry-leading design solutions.
Implement product requirements for Point of Sale (POS) and commerce solutions.
Use qualitative and quantitative research methods to obtain data to inform business requirements generation and data driven decision making.
Conduct lightweight prototyping to test and gather feedback on product designs using Figma or Generative AI assistants.
Work with engagement teams to manage client expectations in line with the overall digital and customer experience vision.
Translate business and product requirements and goals, end user needs, and inputs from cross-functional teams into differentiated design solutions.
Engage with various engagement leads to help with business development pursuits.
Collaborate with technical architects, engineering, and design teams to build best in class solutions for clients in a broad set of sectors.

Must have a Bachelor’s degree in Business, Computer Science, Information Systems Management, Human Computer Interaction, Interactive Media, Communications, Design or a related field and 5 years of progressive, post-baccalaureate related work experience.
Alternatively, will accept a Master’s degree in Business, Computer Science, Information Systems Management, Human Computer Interaction, Interactive Media, Communications, Design or a related field and 4 years of related work experience.
Must have 3 years of experience in one or a combination of any of the following: digital strategy, customer or user experience, or product strategy.
Must have 3 years of experience with taking a digital product from 'concept to market'.
Must have 3 years of experience in one or a combination of any of the following roles: digital product business analyst, product manager, product owner, or product marketing manager.
Must have 3 years of cross-functional experience working with both internal and 3rd party development teams.
Must have 3 years in one or a combination of any of the following: client-facing experience in strategy consulting or CX Practice in a Fortune 500 firm; Media management or digital creative agency experience; or Product strategy or digital strategy role in a Fortune 500 firm.
Must have 3 years of experience managing or leading teams.
Must have 3 years of experience with agile management tools including with at least one of the following: Jira, Azure DevOps, or Rally.
Must have 3 years of experience with one or a combination of any of the following: change management surrounding product communications, training, cutover, or marketing campaigns.
Must have 2 years of experience in each of the following: Understanding buyers' behavior and patterns on technology platforms; AND Delivering omni-channel and customer experience strategy projects.

Comprehensive compensation and benefits package.
Base salary of $236,260.00 per year.
Medical and dental coverage.
Pension and 401(k) plans.
Wide range of paid time off options.
Flexible vacation policy.
Time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence.

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