Grand Rapids, MI- Construction Business Development Manager

Owen Ames Kimball•Grand Rapids, MI

10d

About The Position

The Business Development Manager (Non-K12) provides market development expertise for O-A-K’s Non-K-12 sectors in West Michigan – Aviation, Government, Higher Education, and Community driven construction. The Business Development Manager strengthens O-A-K’s presence with existing and potential clients by building relationships and positioning O-A-K to effectively pursue and win future work in core market segments. Reporting to Director of Preconstruction, this position implements O-A-K’s diversification market strategy, ensuring disciplined growth, exceptional client experiences, and strong market positioning across West Michigan.

Requirements

Market Experience: Five+ years of B2B business development or professional service sales experience, preferably within construction, A/E/C, real estate development, or professional services industries.
Technical Skills: Understanding of commercial construction procurement process including CMAR (Construction Manager at Risk) and Design Build.
Market Familiarity: Ability to qualify leads and projects to ensure O-A-K has a warm start and is pursuing the best fit opportunities.
Relationship Building: Skilled in fostering and maintaining productive relationships with stakeholders, clients, and team members to enhance collaboration and trust.
Collaboration: Skilled at fostering teamwork across functions and levels to deliver successful outcomes.
Communication: Exceptional communication and interpersonal skills for engaging clients, teams, and executives.
Accountability: A strong sense of responsibility and ownership for decisions, actions, and outcomes, ensuring commitments are met with integrity and excellence.
Community Engagement: Demonstrated ability to represent the company in public forums and industry associations to advance market presence.

Nice To Haves

A bachelor’s degree or experience in a related field is highly preferred.

Responsibilities

Industry Engagement: Represent O-A-K at industry specific events, conferences, and networking functions, as well as community events at large.
Pipeline Management: Utilize CRM tools to track leads, forecast revenue, and manage the full B2B sales lifecycle.
Coordinates regularly with Chief Strategy Officer to ensure business development strategy aligns with corporate strategies.
Relationship Management: Transition “win” projects to the operations team smoothly while maintaining a long-term "trusted advisor" status with the client for future work.
Track market share, pipeline activity, and success rates to ensure O-A-K maintains a leadership position in the markets served.
Direct business development efforts by identifying opportunities, participating in go/no-go decision discussions and partnering with leaders, project teams, and business development staff.
Build and sustain O-A-K’s reputation as a trusted advisor to clients through proactive outreach, attendance at industry and community events, consistent visibility, and delivery of value-focused insights.
Represent O-A-K in relevant associations, conferences, and forums.
Develop and execute key account management strategy that ensures strong, long-lasting relationships with clients before, during, and after projects.
Maintain a structured annual engagement plan that includes touchpoints, follow-up activities, and relationship-building strategies tailored to each market segment/client.
Support client satisfaction initiatives and ensure communication remains proactive, aligned, and responsive.
Collaborate closely with operations, project management, estimating, and corporate leadership to align market strategy with service delivery capabilities.
Ensure that internal teams understand upcoming opportunities, client expectations, and campaign requirements.
Facilitate knowledge-sharing across regions and maintain consistent communication with Michigan leadership regarding market trends, performance, risks, and emerging opportunities.