Construction Client Service Manager

Perpetual Labor Sourcing • Phoenix, AZ

5h • Onsite

About The Position

Are you a proactive professional with a strong understanding of client service and the construction industry? We are currently seeking a Client Service Manager to support and grow relationships with new and existing clients in the construction sector. This position is ideal for someone who thrives in a fast-paced environment, has excellent communication and follow-through skills, and is passionate about providing top-notch service to construction-related clients.

Requirements

• Experience in the construction industry or with construction clients
• 2+ years in a customer-facing or account management role
• Strong communication and organizational skills
• Ability to prioritize tasks and handle multiple client accounts
• Proficient in Microsoft Office and CRM software
• Must be located in or willing to commute to Phoenix, AZ

Responsibilities

• Act as the primary point of contact for new and existing clients in the construction industry
• Develop a deep understanding of client needs, ensuring satisfaction and ongoing support
• Coordinate with internal teams to ensure the timely delivery of services and problem resolution
• Identify opportunities to upsell or cross-sell services to existing clients
• Maintain regular contact and follow-up to ensure long-term client relationships
• Generate reports on client engagement and retention metrics
• Attend local events or jobsite meetings when needed to strengthen relationships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed